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Coordinate and maintain project plans, schedules, tickets, and reports for IT-related implementations (networks, servers, software, PC deployments). Schedule reviews, track action items, communicate status to stakeholders, assist with issue resolution, identify process improvements, and support SDMs/Project Managers with metrics and KPIs.

Lead contract drafting and review for complex technology agreements (SaaS, software licensing, IT services, transportation/warehousing). Mentor and coordinate a geographically dispersed drafting team, maintain contract databases and audit files, track authorizations and deliverables, analyze and mitigate risk, and ensure timely, accurate contract processing per client policies.

Manage and coordinate data center projects from initiation to delivery, including asset/material management, scheduling, progress tracking, ticketing oversight, reporting, stakeholder communication, risk identification/escalation, process improvement, and collaboration with regional teams and SDMs to deliver projects on time and within budget.

Provide 24x7 network support and incident response; troubleshoot layer 1-3 issues; maintain WAN/LAN, routing (BGP/ISIS), switching, firewalls, VPNs and CDN/peering; perform upgrades, vendor/ISP coordination, monitoring, SOPs, and shift-based coverage including weekends and swing hours.

Support enterprise integration projects by tracking deliverables, managing Jira ticketing and SharePoint documentation, building Power BI dashboards, automating reporting, assisting budget tracking, and collaborating with cross-functional stakeholders.

Design, develop, test, debug, and deploy system and embedded software. Provide application administration and end-user support, perform root-cause analysis for network/OS issues, integrate third-party components, review code, maintain monitoring systems, support cross-functional teams, and provide limited after-hours/on-call support.

Plan and coordinate data center projects from initiation to delivery. Manage schedules, assets, budgets, tickets and documentation. Provide status updates, reports, stakeholder coordination, issue tracking, process improvements, and KPI insights. Support SDMs/Project Managers and collaborate with regional teams to ensure on-time, on-budget delivery.

Design and implement automated workflows, ETL pipelines, and integrations to centralize partner data. Build reconciliation, alerting, runbook automation, dashboards, and self-service tools to improve data quality and operational response.

Design and implement automation for partner onboarding, data pipelines, ETL, reconciliation, and operational runbooks. Build API integrations, alerting, dashboards, and self-service tools to maintain partner data quality and streamline incident response.

Design and implement automation and ETL workflows to manage partner onboarding, data reconciliation, and operational runbooks. Build integrations, dashboards, alerts, and self-service tools to maintain data quality and streamline network incident response.