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Provides post-deposition support to attorneys and legal teams by managing transcript delivery, resolving issues, tracking deadlines, communicating order changes, and coordinating with reporters, videographers, interpreters, agencies, and other vendors. The role requires responsive client service, strong organization, attention to detail, proactive follow-through, and the ability to manage multiple priorities using proprietary software.

Leads regional ADR business strategy, growth, financial performance, operational excellence, client relationships, neutral recruitment, and team development. Oversees budgeting, forecasting, retention, service delivery, organizational integration, and strategic initiatives while supporting dispute resolution operations during high-volume periods. Partners across ADR and Veritext to improve client experience, strengthen market presence, develop leaders, and align regional execution with broader organizational goals.

Provides post-deposition client support for attorneys and legal teams by coordinating transcript delivery, resolving issues, managing corrections and order changes, tracking deadlines, and communicating updates. Builds relationships with reporters, videographers, interpreters, agencies, and other vendors while responding to client requests through email and phone. Requires strong organization, attention to detail, proactive problem-solving, and the ability to manage multiple priorities. Familiarity with court reporting or legal services is preferred.

Schedule independent contractors and other partners for legal proceedings, ensuring resources are assigned accurately and on time. Manage client, reporter, vendor, and subcontractor communications; provide logistical support; resolve scheduling and proceeding issues; and escalate matters when necessary. The role requires strong customer service, communication, organization, attention to detail, and multitasking skills.

Supervise the Client Services team and manage daily workloads, client requests, case-related issues, and service standards. Provide coaching, feedback, and accountability; ensure accurate timecard completion; coordinate with clients, subcontractors, and internal teams; and resolve or escalate issues promptly. The role requires strong customer service, communication, workflow analysis, problem-solving, and hands-on leadership skills, with legal or customer service industry experience preferred.

The Account Executive will grow revenue across the Mountain Region by maintaining existing law firm and attorney relationships, prospecting for new business, managing the sales funnel, conducting frequent in-person client visits, delivering tailored presentations, negotiating solutions and pricing, closing sales, and providing follow-up support. The role requires strategic territory management, legal-community networking, consultative selling, consistent CRM usage, and collaboration with internal teams.

Schedules meetings and depositions, responds to client inquiries, assigns reporters and other resources, confirms assignments, supports vendors and field personnel, and resolves issues. The role requires professional communication, accurate data entry, organization, multitasking, and strong customer service while coordinating legal proceedings through Veritext’s scheduling system.

Processes and maintains records from hospitals, government agencies, employers, and other institutions. Responsibilities include scanning, organizing, reviewing, quality-checking, filing, and tracking records; following up on outstanding requests; responding to providers and clients; protecting HIPAA information; and providing general on-site office administration, including mail, supplies, document support, and facility coordination.

Drive revenue from new and existing clients through prospecting, relationship building, presentations, referrals, and closing sales opportunities. Account Specialists educate clients on litigation support solutions, provide product demonstrations and training, execute marketing initiatives, maintain client satisfaction, and track sales activity in Salesforce and proprietary software.

Drives sales and revenue from new and existing clients through prospecting, relationship building, virtual presentations, referrals, and client education. Identifies and closes new opportunities, executes marketing initiatives, provides product training, maintains client satisfaction, and tracks sales activity in Salesforce. The role requires strong communication, relationship-building, analytical, technical, and inside-sales or client-service skills.