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Provides tier-one support and routine administration for assigned banking applications, systems, interfaces, and third-party software. Responsibilities include configuration, access management, troubleshooting, documentation, data-flow maintenance, requirements gathering, testing, training, implementation support, and process improvement. The role partners with business units, vendors, and technology teams to resolve issues and support system enhancements while developing technical and product-ownership skills.

Supports Bank Operations business process improvement initiatives by documenting workflows, analyzing operational data, identifying process gaps, developing process maps and project materials, tracking project outcomes, and assisting with implementation. Collaborates with analysts, leadership, and cross-functional stakeholders while contributing to reporting, special projects, and continuous improvement activities. Maintains confidentiality and communicates findings effectively.

Technology intern supporting hardware, software, applications, and systems through troubleshooting, technical support, process documentation, maintenance, and upgrades. The intern may contribute to AI and machine learning, programming, analytics, help desk, and application solutions while managing assigned projects and collaborating with internal and external stakeholders. The role includes departmental rotations, mentorship, networking, and a capstone research project.

Designs, implements, and supports hybrid Azure and Azure Local infrastructure across on-premises and cloud environments. The role manages Windows and Linux systems, develops infrastructure automation using scripting and IaC tools, supports identity and SQL Server, and implements resilient architectures, monitoring, patching, vulnerability management, disaster recovery, and cost optimization. It also evaluates AIOps technologies and collaborates with IT teams to deliver secure, compliant, and reliable infrastructure.

Designs and delivers technology training and digital content for employee adoption of business systems, Microsoft 365, and AI tools. Creates instructional videos, user guides, communications, and enablement events. Supports system implementations, requirements gathering, process documentation, user acceptance testing, defect reporting, stakeholder reviews, and rollout readiness. Manages concurrent deliverables, dependencies, and approval cycles while partnering with business units, IT, vendors, and subject matter experts.

Supports INTRUST Bank’s Commercial Credit Department by compiling and analyzing customer financial statements, preparing loan application materials and management reports, researching loan documentation, performing systems analysis, assigning commercial customer risk ratings, and contributing to loan memos. The internship includes mentorship, professional development, departmental rotations, networking, and a capstone research project.

Provide expert wealth planning and investment advice for high-net-worth clients, develop and implement comprehensive wealth plans covering investments, insurance, tax, trusts, estate and philanthropic strategies, manage portfolio construction and cash flows, coordinate with advisors and insurance partners, perform regulatory investment reviews, and generate new business while representing the bank in the community and maintaining strict confidentiality.

Lead integrated marketing campaign strategy and planning, manage intake and prioritization, align cross-functional teams and vendors, oversee execution, define KPIs, review performance, and document learnings. Manage and develop direct reports and represent the bank in the community.

Manage a large commercial loan portfolio, originate and market loans, deposits, and treasury services, maintain asset quality and collections, develop new business relationships, refer prospects to wealth management, and negotiate complex loan structures with minimal supervision.