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Business Analyst gathers and documents requirements, translates business needs into technology solutions, creates and executes UI and API test cases, supports production issues, writes SQL queries, maintains documentation, and manages change requests through releases. The role partners with business and IT teams in an Agile environment and identifies opportunities to use AI and automation to improve productivity and quality.

The Workers Comp Senior Claims Representative manages claims inventory, investigates liability, negotiates settlements, and maintains detailed claim files while ensuring timely payment and compliance with regulations.

Develops and manages enterprise business intelligence products, including semantic models, governed definitions, metadata, dashboards, and AI-assisted analytics capabilities. Translates complex business needs into measurable analytic solutions, advises stakeholders, supports adoption and training, and manages product lifecycle, quality, performance, and business impact. Partners with product managers and business leaders to prioritize work, manage risks, communicate value, and guide less experienced team members.

Develop strategic marketing and business development plans for workers’ compensation insurance markets. Secure profitable new business, grow market share and revenue, and build strong relationships with independent agencies. Educate agencies on products, market placement, and sales techniques while conducting competitive and market analysis. Apply underwriting guidelines, rating standards, insurance regulations, and risk-management knowledge. This field-based role requires frequent day and overnight travel throughout Illinois and surrounding markets.

Investigates and manages complex California workers’ compensation claims from coverage and liability evaluation through resolution. Responsibilities include analyzing documentation, negotiating settlements and reserves, attending legal proceedings, communicating claim decisions, ensuring timely payments and regulatory compliance, advising lower-level staff, and potentially coaching or supervising employees. The role requires a bachelor’s degree or equivalent experience and generally 6–10 years of California workers’ compensation claims-handling experience.

Leads commercial underwriting for new and renewal business, evaluating complex risks, coverage, pricing, policy terms, and regulatory compliance. Collaborates with actuaries, brokers, agents, clients, and internal teams; analyzes risk reports and market trends; supports risk mitigation and policy enhancements. Drives profitable business growth through product promotion, marketing strategies, broker presentations, industry events, and relationship management. Provides technical guidance and mentorship to junior staff.

Underwrites new and renewal workers’ compensation business by evaluating risk, coverage, pricing, and terms. Reviews loss histories, inspections, and other reports; documents decisions; ensures regulatory compliance; communicates with agents, brokers, clients, and internal teams; monitors industry and regulatory developments; and supports profitable business growth and retention.

Manage and investigate workers' compensation claims, determine compensability and liability, negotiate settlements and reserves within authority, maintain accurate claim files, and communicate complex coverage decisions to insureds and external partners. Role may involve hearings, depositions, or trials and requires hybrid on-site work.

Processes complex insurance policies, renewals, endorsements, cancellations, billing updates, and policy documentation. Enters and validates data, resolves discrepancies, prepares reports, answers premium and billing inquiries, and improves operational efficiency. May coach staff, support talent decisions, and provide guidance to lower-level employees and other functional areas while ensuring compliance with insurance policies and regulations.

Investigates and evaluates workers’ compensation and commercial auto subrogation claims, develops recovery strategies, gathers evidence, negotiates settlements, and manages complex matters across multiple jurisdictions. Partners with adjusters, attorneys, experts, insureds, and other stakeholders while protecting recovery rights, monitoring legal deadlines, attending proceedings, and providing recovery recommendations to leadership.