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Provide administrative support to Workers' Compensation claims teams: respond to customer inquiries, schedule medical appointments, enter and file claim information and forms, follow through on assigned tasks, and maintain strong customer service and organizational support in a hybrid office environment.

Provide administrative support to Workers' Comp teams: respond to customer inquiries, schedule medical appointments, enter and file claim information, complete claim forms, and follow tasks to completion. Requires strong Outlook skills, multitasking in a high-volume environment, and customer-service orientation.

Investigate commercial liability claims with timely, cost‑efficient field investigations. Maintain claim inventory, follow policies and budgets, set reserves, negotiate limited settlements, attend mediations, document file activity, and manage litigated files for Gulf Coast and Midwest states.

The Managing Director, Underwriting will lead the underwriting team in achieving regional business goals, drive growth, ensure regulatory compliance, and promote value-added services.

Serve as local point of contact for independent agency partners in Texas, promoting P&C products, acquiring and retaining profitable accounts through sound underwriting. Manage new account selection, pricing, renewals, and direct policyholder service. Develop strategic goals with agents, provide technical underwriting expertise, and travel throughout the territory to maintain and grow relationships.

Lead enterprise cybersecurity strategy and governance; manage risk, cloud and application security (AWS/Azure/GCP), SIEM/SOAR, IAM, threat intelligence, incident response, vendor risk, regulatory compliance, AI/ML security, and board-level reporting to enable secure business growth.

Manage daily operations of the Major Case Unit handling complex commercial claims. Lead workload planning, oversee reserves and settlements, direct litigation strategy and defense counsel, analyze claim trends, resolve complex coverage and service issues, ensure regulatory compliance, and drive process improvements and performance monitoring.

Manage timely and accurate statistical and financial reporting for commercial insurance, ensuring compliance with regulations and leading a team.

The Associate Premium Auditor will perform premium audits for workers' compensation and general liability policies, evaluate disputes, and communicate audit results to stakeholders.

Evaluate, select, price, and service Inland Marine risks to grow and manage a profitable portfolio through agency partners. Maintain strong agency relationships, collaborate with distribution, Risk Control, Claims, and Product teams, and deliver excellent customer service to achieve underwriting profitability, growth objectives, and strategic initiatives.