At FCCI, our people make the difference. Our teammates are committed to upholding FCCI’s long-standing traditions of building relationships, serving others and giving back to the community. Come join us and make a difference!
The Underwriting Systems Analyst-E&S is responsible for providing technical customer service support to FCCI’s Underwriting user community. This role provides a key value by helping troubleshoot a variety of common and sometimes complex system problems in order to resolve quoting and policy issuance system Decisions issues promptly. Systems utilized include Duck Creek for Specialty/E&S lines of business. In addition, this role provides valuable system training resources to ensure the UW technology is being fully and efficiently utilized. As a subject matter expert, this team member partners with key stakeholders in the development and prioritization of new functionality and/or testing for system fixes and enhancements that enable a better experience, and greater efficiency for the user community. This role is hybrid at any of our FCCI offices (Sarasota or Lake Mary, FL; Lawrenceville, GA; Glen Allen, VA; Carmel, IN; Richardson, TX, Ridgeland, MS.)
In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:
- Flexible Work Environment
- Paid Family Leave
- Competitive PTO & Holidays
- Recognition & Bonus Programs
- Medical, Vision, Dental & Life Insurance
- Employee Referral Bonus
- Paid Volunteer Time
- 401(k) Match & Profit-Sharing
The salary range for this position is $56,746-$87,390 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Please apply via our website at www.fcci-group.com.
Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)
Qualifications Experience Required * Bachelor’s Degree; relevant equivalent technology/systems/QA, experience may be substituted. * Minimum two years relevant experience in P&C and/or E&S industry (including strong underwriting systems & workflow). * Solid systems knowledge of FCCI underwriting systems, FCCI workflow and systems, (including but not limited to Policy Decisions). * Solid working knowledge of insurance underwriting procedures, rules, systems, and regulations. * Solid knowledge of basic IT concepts, strategies, and methodologies. * Solid understanding of project delivery and acceptance processes within a fast-paced business environment. * Ability to translate needs of various user communities into written business requirements. * Excellent customer service, communication, interpersonal and organizational skills. * Ability to analyze, define and solve problems; the use of good judgment and decision-making. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree, or equivalent relevant technology, systems, or QA experience
- Minimum two years of relevant experience in the property and casualty and/or excess and surplus insurance industry
- Strong experience with underwriting systems and workflows
- Solid knowledge of FCCI underwriting systems and workflows, including Policy Decisions
- Working knowledge of insurance underwriting procedures, rules, systems, and regulations
- Basic IT concepts, strategies, and methodologies
- Understanding of project delivery and acceptance processes in a fast-paced business environment
- Ability to translate user-community needs into written business requirements
- Excellent customer service, communication, interpersonal, and organizational skills
- Ability to analyze, define, and solve problems using sound judgment and decision-making
What We Do
FCCI Insurance Group provides commercial property and casualty insurance. More than that, we create partnerships and keep promises that allow businesses to grow and succeed, knowing risks are managed and claims will be resolved fairly. Founded in 1959, FCCI has retained our guiding principles of accountability, integrity, fairness and service. And because we are financially strong and mutually held, we provide long-term stability and security our customers can count on. Our comprehensive coverage and services are available exclusively through independent agents. We believe local presence and local knowledge are the keys to providing business owners with the right coverage for their businesses and peace of mind. Headquartered in Sarasota, Florida, and with regional offices in Alabama, Florida, Georgia, Mississippi, Indiana, Texas and Virginia, FCCI is consistently ranked as a top employer. We have employees in 20 states plus Washington, D.C., and are actively seeking teammates that fit our culture and our dedication to excellent service.
.png)
