Top Tech Jobs & Startup Jobs

Manage the performance of an underwriting operations team, including hiring, scheduling, payroll, training, talent development, performance improvement plans, and initiative prioritization. Coordinate with Underwriting Operations, oversee trainers, and ensure team members remain current on company programs. The role permits telecommuting and requires fluency in Mandarin, a master’s degree in enterprise risk management or finance, and graduate coursework in insurance and operational risk management.

Manages post-sale client relationships for outsourced IT services, supporting onboarding, renewals, retention, QBRs, roadmap reviews, issue escalation, contract negotiations, and technology advisory services. The role acts as the primary client advocate, monitors billing and user counts, identifies service opportunities, and coordinates internal teams to improve satisfaction, revenue growth, and long-term contract stability.

Own customer success activities and outcomes by driving customer value, tracking milestones, building strong client relationships, serving as a product expert, troubleshooting SaaS issues, analyzing data, identifying growth opportunities, and collaborating with Sales, Support, and Success teams.

Manages existing customer accounts to increase product adoption, engagement, utilization, renewals, and retention. Serves as the primary client contact, provides onboarding and account training, monitors account health, develops engagement strategies, supports dashboards and alerts, and identifies upsell opportunities. Collaborates with relationship partners and internal departments on account strategies, customer inquiries, and growth initiatives.

Provides onboarding, Tier 1 technical support, training, troubleshooting, and service coordination for digital dentistry and CAD/CAM technologies. Supports 3D printers, scanners, imaging systems, dental software, computer hardware, and automation mills. Coordinates vendors, field technicians, installations, updates, documentation, knowledgebase content, task tracking, and resource allocation. Analyzes customer satisfaction data, triages issues, maintains records, and ensures support processes and documentation remain accurate.

Manage customer accounts to drive adoption, value realization, renewals, and expansion of Exostar solutions. Lead operational reviews, coordinate resolution of customer issues, provide proactive updates, and collaborate with internal teams on service delivery and support contracts. Mentor junior Customer Success team members and help develop performance metrics and effectiveness tools.

Supervises customer success activities, leads moderately complex projects or processes, prioritizes team tasks, coaches colleagues, resolves complex problems, and collaborates across teams. The role requires strong organization, professionalism, relationship-building, decision-making, and at least two years of sales experience. A bachelor's degree is preferred. Weekly travel within the assigned Elk Grove territory is required, with no overnight travel anticipated.

Lead the Mexico Customs product’s go-to-market and commercial execution. Build pipeline, acquire and expand accounts, enable sales teams, develop customs solutions and proposals, create marketing content, lead executive thought-leadership sessions, and coordinate sales, operations, account management, channel partners, and leadership to grow cross-border customs volume.

Build scalable systems, reporting, forecasting, workforce models, dashboards, and operating standards for StubHub’s global customer support organization. Use SQL, spreadsheets, AI, automation, and operational data to improve staffing, training, quality, performance visibility, and partner decisions. Lead ambiguous initiatives from analysis through implementation while collaborating with Customer Success, Product, Data, Technology, and global outsourcing partners.

Support customer onboarding, product implementation, enablement, adoption, retention, and issue resolution for assigned gaming customers. Maintain customer records, monitor usage data, coordinate internal teams, gather product feedback, and manage success plans and deliverables. The role serves as a primary customer contact, provides product guidance, supports onsite projects, and travels up to 50%, including occasional international travel.

Own day-to-day relationships for approximately 50 managed clients, handling communications, quotes, orders, billing, renewals, service coordination, reporting, and escalations. Support vCIOs by preparing QBRs, client briefs, reports, and meeting materials. Monitor satisfaction, tickets, receivables, contracts, and account risks while coordinating with internal teams and third-party vendors to maintain client retention and service quality.

Develop and scale the Customer Success function by creating strategies, processes, and engagement models that improve customer adoption, retention, satisfaction, and account growth. Build trusted relationships with stakeholders, analyze customer health and usage data, collaborate cross-functionally with Sales, Services, Product, and Operations, and mentor team members while establishing scalable best practices.

Manage and grow complex enterprise client relationships for Labcorp’s Gaps in Care and Strategic Payer Initiatives programs. Responsibilities include client retention, satisfaction, account expansion, strategic discovery, service delivery coordination, KPI and SLA management, revenue forecasting, Salesforce documentation, retention planning, and stakeholder communication. The role requires expertise in healthcare quality performance programs and involves leading training and occasional travel up to 20%.

Manage and grow a portfolio of mid-market and enterprise customer accounts. Drive renewals, retention, expansions, and cross-sells while guiding onboarding and product adoption. Monitor customer health, mitigate churn, maintain accurate Salesforce pipelines and forecasts, and achieve ARR targets. Build trusted-advisor relationships, advocate for customers internally, collaborate with sales and cross-functional teams, and support strategic growth plans. Travel up to 30% may be required.

Manage a portfolio of SaaS managed-services clients, develop customer success strategies, drive product adoption, retention, upsell and cross-sell opportunities, and resolve complex issues. Collaborate with Sales, Product, Support, Managed Services, and leadership teams to improve customer experiences. Conduct reviews, analyze customer data, deliver onboarding and training initiatives, and support dental practices with comprehensive digital marketing strategies.

Manage strategic Salesforce Marketing Cloud customers as a trusted technical advisor. Own customer success, platform health, adoption, renewals, and expansion while coordinating Signature Success services. Build executive relationships, translate business needs into technical solutions, guide feature releases, conduct quarterly reviews, and advocate during high-severity incidents. Collaborate with Sales, Engineering, Product, partners, and ISVs to resolve issues and deliver customer outcomes.

Manages assigned healthcare client accounts as the primary liaison, ensuring client satisfaction, account profitability, accurate reporting, and effective revenue cycle performance. Coordinates client service teams, analyzes billing and cash flow, identifies performance issues, recommends process improvements, and communicates results to physicians and senior management. Requires physician revenue cycle, billing, claims processing, coding, payer contracting, and client relationship experience.

Drives revenue and product adoption across Ripple’s customer base by deepening relationships, scaling payment volume, implementing custody solutions, and identifying cross-selling opportunities. Advises customers, analyzes financial value, manages complex stakeholder relationships, leads cross-functional initiatives, supports deal execution, gathers market feedback, and champions internal process improvements.

Drives revenue, product adoption, payments volume, custody implementation, and cross-selling across Ripple’s enterprise customer base. Builds strategic customer relationships, advises stakeholders, conducts financial and value analyses, leads complex cross-functional initiatives, identifies upsell opportunities, gathers market feedback, and champions internal process improvements. The role requires strong financial technology or crypto industry experience, multi-stakeholder management, global collaboration, coaching, and proactive leadership.

Manage relationships with targeted clients through phone and email, educate them about products and features, develop solutions for their needs, support successful platform adoption, increase retention and recurring revenue, and provide industry guidance. The role combines client success, strategic consulting, relationship management, and sales-oriented activities in a SaaS environment.

Own enterprise customer outcomes from deployment through renewal. Lead onboarding, integrations, user training, adoption, account expansion, and renewal support. Partner with IT, InfoSec, founders, AEs, and product teams to resolve issues and shape the roadmap. Build scalable onboarding playbooks, health metrics, and support processes while helping customers deploy AI agents across workplace tools.

Build and expand executive customer relationships, lead strategic planning and customer reviews, align Microsoft solutions with business goals, and drive adoption, security, resiliency, and operational health. Develop customer success plans, coordinate cross-functional teams, manage engagement portfolios, mitigate blockers, analyze customer data, and identify opportunities for growth, optimization, and retention across cloud and modern work environments.

Serve as a technical advisor to enterprise customers using Rescale’s cloud HPC platform. Lead post-sales adoption, technical presentations, business reviews, workflow analysis, and digital transformation roadmaps. Help customers migrate engineering and scientific workloads from on-premises infrastructure to the cloud, understand HPC environments and simulation software, and present solutions at conferences and webinars. Coordinate complex projects across customers and internal teams.

Own post-sale success, retention, adoption, and expansion for strategic OEM and insurance partners. Serve as a C-suite advisor, lead executive reviews, guide integrations and enablement, identify expansion opportunities, monitor adoption and risk signals, and influence product strategy. The role also develops scalable customer success playbooks, mentors team members, and collaborates across Sales, Product, Engineering, and Services to drive predictable partner growth.

Manages complex, high-value enterprise customer relationships and strategic account plans. Advises C-suite stakeholders on cyber risk outcomes, leads executive business reviews, drives renewals and expansion, develops thought leadership, mentors junior CSMs, and improves customer success processes and team practices.