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Lead strategic, technical customer engagements to drive AI-led adoption and business transformation on the monday.com platform. Provide technical enablement, architecture guidance, integration troubleshooting, and data-driven expansion strategies while representing customer needs to Product and Engineering.

Serve as a technical Customer Success Manager for mid-market B2B clients, driving AI-led adoption and business transformation on the monday.com platform. Consult on AI use cases, design technical architectures, run deep technical enablement and workshops, leverage product usage data to drive expansion, and represent customer needs to Product and Engineering.

Lead AI-driven transformation for enterprise and mid-market accounts in ANZ. Advise on AI adoption, architect scalable solutions, run workshops, use data to drive expansion, influence product roadmap, and manage executive relationships to embed monday.com as a mission-critical platform.

As a Customer Success Specialist, you will enhance client relationships, provide onboarding and support, analyze data for insights, and collaborate with teams to boost customer satisfaction.

The Customer Success Specialist will manage client relationships, drive satisfaction and growth, and collaborate with internal teams to enhance client experiences.

The Client Success Manager serves as a key contact for clients, enhancing satisfaction by monitoring performance metrics, leading project management tasks, and supporting client engagement with Waystar's technology. Responsibilities include relationship building, delivering training, and conducting data analysis to improve processes.

The role involves supporting enterprise sellers through data synchronization, building enterprise-grade systems, collaborating across teams, and improving customer support tooling.

The Customer Success Manager will manage client relationships, drive project management for AeroParker implementation, and advocate for client needs to enhance the customer experience and platform utilization.

The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.

Manage a book of Mid-Market customers to drive product adoption, renewals, and expansion. Build executive relationships, monitor usage, identify churn risk, provide product feedback, run business reviews and on-site engagements, and represent customer needs across sales, product, and engineering.

Own strategic customer relationships for mid-market accounts: drive adoption, retention, expansion, run QBRs, manage customer health, configure data automation, track communications in Gainsight and Salesforce, and provide cross-functional product feedback.

Join a mission-driven EdTech company seeking builders and visionaries to contribute across various domains like tech, marketing, and learning design.

Manage the complete customer journey for enterprise clients, drive customer success initiatives, and cultivate user investments in the product.

The Client Success Manager is the primary contact for clients, facilitating strategy implementation and accountability for B2B podcasts. Responsibilities include relationship building, managing projects, and providing insights to help clients achieve ROI through podcasts.

The Senior Client Success Executive role focuses on ensuring client satisfaction and success, maintaining relationships, and driving client engagement strategies.

The Partner Success Manager will manage partner relationships, drive partner maturity and success, coordinate with internal teams, and ensure high-quality outcomes for customers, while building the Partner Success department in APAC.

The Client Success Manager oversees customer account management, ensuring onboarding, training, and communication, while identifying revenue opportunities to minimize churn.

Own and grow a portfolio of customers as their primary contact; drive adoption, retention, and renewals. Build scalable playbooks, surface trends, and work cross-functionally with Support, Product, and Sales to resolve issues and identify expansion opportunities. Communicate value to technical and executive audiences, manage renewals/quotas, and proactively mitigate at-risk customers.

Manage a large portfolio of smaller SMB accounts in the Bowie, MD territory to drive retention, product adoption, and low-touch upsell. Serve as primary customer contact, handle routine inquiries, coordinate with sales and operations, run virtual performance reviews, monitor health metrics, and update UPS DRIVE with retention and planning data.

Manage client plan data, system configurations, and routine financial reporting for equity compensation plans. Support onboarding, reconcile complex datasets, assist with expense/valuation reporting, provide client-facing support, and contribute to testing and operational documentation.

Manage a high-volume portfolio using a tech-touch model to drive product adoption, engagement, and retention. Monitor customer health signals, execute playbooks for onboarding/adoption/renewals, maintain accurate CS data (Planhat), and partner with Sales, Support, Product, and Marketing to improve scaled customer success programs.

Provide post-sales technical leadership for federal customers: drive adoption of Forward platform, troubleshoot issues, coordinate cross-functional teams, and conduct occasional on-site support (<10% travel).

Serve as primary contact for strategic law firm clients to drive adoption, retention, and expansion. Lead QBRs, success planning, and cross-functional issue resolution. Provide guidance on billing, reporting, integrations, and document automation. Identify upsell opportunities, mentor a small team of Client Success Managers, and contribute to Client Success playbooks and scalable engagement programs.

Lead and scale HYPR's Customer Success organization to drive post-sales deployments, retention, expansion, onboarding efficiency, product adoption, and customer satisfaction. Partner with Sales, Support, Product, and Engineering to resolve issues, capture customer feedback, and turn customers into references while pursuing revenue growth and operational improvements.

Manage a large portfolio of named enterprise clients to drive adoption, retention, cross-sell, advocacy, and measurable ROI. Build C-level relationships, develop account plans, meet renewal and cross-sell quotas, coordinate cross-functional teams, maintain Salesforce records, and lead executive business reviews and client onsite visits. Champion client advocacy and digital selling to expand business value and ensure client satisfaction.