Top Tech Jobs & Startup Jobs

Serve as the technical lead for Cyera customers: onboard and train, design custom use cases, drive adoption and expansion, troubleshoot issues, run executive reviews, mentor team members, and influence product roadmap while traveling ~25–50% annually.

Quota-carrying expansion Customer Success Manager responsible for driving upsell and cross-sell within an existing book of business. Own the post-sale journey from onboarding through adoption, renewals, and expansion. Build and manage an expansion pipeline, forecast accurately, drive adoption and value, and hit $50K/month expansion targets while partnering with product and support.

Own a portfolio of enterprise Nordic accounts to drive retention, adoption, and expansion. Co-create outcome-based success plans, guide value realization across SUSE solutions (Linux, Kubernetes, cloud native, edge, AI), build executive relationships, orchestrate cross-functional SUSE teams, and convert delivered value into renewals and expansion while conveying customer feedback to product and GTM teams.

Manage post-sale relationships for Canva Enterprise accounts: lead onboarding, training, adoption, renewals and expansion. Build best-practice processes and playbooks, collaborate cross-functionally to surface product improvements, and use data to forecast growth and drive customer advocacy.

The Customer Success Director leads customer service for a major client, manages a team and project delivery, builds relationships, and drives growth strategy across partnerships.

Manage self-service customers through email and tickets, analyze customer data to identify risks and growth opportunities, collaborate with marketing and sales to improve lead quality and conversions, and contribute to process improvements and upsell/cross-sell efforts.

Manage self-service customers via email and support tickets, monitor interactions, analyze data to identify risks and growth opportunities, perform upsells/cross-sells, collaborate with sales and marketing to improve lead quality and conversion, and drive process improvements.

Manage self-service customers to ensure success with digital products via email, tickets, and meetings. Monitor interactions and analyze data to identify risks, opportunities, and hand off leads. Collaborate with marketing, sales, and internal teams to improve processes, drive lead quality, and increase conversions through upsells and cross-sells.

Manage and support self-service customers, respond to inquiries, analyze customer data to surface leads, identify risks and growth opportunities, collaborate with marketing and sales to improve lead quality and conversion, and contribute to self-service process improvements.

Lead customer operational initiatives for assigned accounts, managing O2C operations, supply chain analytics, customer relationships, compliance, and continuous improvement. Develop Power BI dashboards, leverage AI and automation, resolve order and service issues, monitor KPIs, drive cost recovery and efficiency, and maintain process documentation and governance to improve customer supply chain performance.

Serve as the primary technical contact for clients, owning issue resolution from report to fix. Troubleshoot code-level issues, reproduce defects, run SQL/NoSQL investigations, use monitoring tools, manage incidents, and translate technical findings into business-friendly updates while collaborating with Product, QA, and Engineering.

Serve as the primary post-sales contact for enterprise customers, driving onboarding, implementation, adoption, and value realization. Build relationships across stakeholder levels, advocate customer needs internally, coordinate issue resolution with technical teams, deliver training, and work with sales to renew and expand accounts while minimizing churn.

Own a book of strategic B2B SaaS customers to drive product adoption, retention, renewals, and expansion. Act as trusted advisor to executives, manage escalations, forecast renewal/expansion outcomes, identify growth opportunities, and collaborate across Sales, Product, and Support to improve customer ROI and outcomes.

Lead the Customer Success team to drive client satisfaction, retention, and renewals. Ensure consistent client experience, track operational KPIs, optimize service utilization and processes, collaborate with Sales and Delivery, and use client insights to improve commercial performance.

Serve as strategic partner for enterprise luxury and beauty accounts, driving adoption, value realization, retention and growth. Build and execute tailored success plans, engage executive stakeholders, monitor account health, run governance rhythms (QBRs), coordinate cross-functional teams to remove adoption barriers, and lead incident/escalation responses to restore customer confidence.

Own and deepen relationship with a large automotive dealer-group: lead a multi-site migration and rollout, drive adoption and commercial outcomes, manage cross-functional feedback to Product & Engineering, and secure retention, renewal and expansion across hundreds of agencies.

Manage day-to-day relationships for EMEA customers using Exiger's SaaS platform, ensure value realization, drive renewals and expansions, coordinate cross-functional teams, train users, resolve product issues, gather feedback, and produce QBRs and optimization proposals.

Lead multiple end-to-end client implementations for financial services, deliver ITFM/TBM transformations, perform advanced data analysis and dashboards, advise senior stakeholders, drive adoption and ROI, mentor junior consultants, and collaborate across teams to ensure client success.

Drive adoption at large strategic accounts by building and executing adoption plans, delivering tailored training, coaching power users, analyzing usage data, rolling out the AI assistant, and partnering with Account Management and Product to turn launches into daily habit and measurable weekly active user growth.

Serve as a strategic partner to customers to drive adoption of Dennemeyer solutions, maximize value, identify growth and retention opportunities, coordinate cross-functional efforts, champion voice of the customer, analyze metrics (NPS, adoption, churn risk), and deliver measurable outcomes supporting upsell and account expansion.

Manage relationships with mortgage lenders and provide guidance on regulatory compliance, loan decisioning, and portfolio performance. Develop business cases and lead discussions on mortgage risk trends and compliance.

Manage sponsor relationships across the full customer journey, project-manage delivery of activations, maintain sponsorship inventory, drive retention and year-on-year account growth, coordinate cross-functional teams, onboard and train partners, resolve issues, and record activity and forecasting in Pipedrive.

Lead onboarding, training, and adoption for customers of a cybersecurity SaaS product. Act as trusted technical advisor, resolve issues, monitor usage, drive retention and upsell, and collaborate with Product, Engineering, and Sales to improve customer outcomes.

Lead B2B scheme delivery for the Salary Sacrifice Scheme, serving as primary non-commercial contact, resolving escalations, analysing feedback/data to remove friction, driving operational projects to improve CX and self-service, managing reporting and invoicing queries, and mentoring peers. Success measured by satisfaction, response/resolution times, and reduced inbound contact.

Lead onboarding and implementation of Brightmine products for new and existing customers. Deliver online and occasional in-person training, match customer role data to Brightmine taxonomy, troubleshoot support issues, drive data-driven engagement, maintain account plans and records, and provide customer trend insights to improve processes and product adoption.