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As a Customer Success Manager, you will manage a portfolio of Mid-Market clients, focusing on retention and growth, while helping clients utilize cybersecurity products effectively.

The Strategic Customer Success Manager drives customer relationships, project delivery, expansion opportunities, and cross-functional collaboration to enhance value in regenerative agriculture programs for leading food and agribusiness companies.

The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.

Manage a portfolio of SaaS accounts to drive renewal and expansion by building account-specific relationship frameworks, success plans, and stakeholder engagement. Act as trusted advisor, protect revenue, mitigate churn, meet retention and CSAT/NPS KPIs, enable product adoption, and collaborate cross-functionally with Product, Development, Marketing, and Sales.

The Customer Success Manager is responsible for retaining and expanding customer accounts, ensuring value realization from TrakSYS, and building long-term partnerships across North America.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.

Manage a portfolio of small-to-mid customers and support senior CSMs on strategic accounts. Drive adoption and onboarding best practices, troubleshoot issues, coordinate internal teams, track customer activity and risks, and align the platform to customer goals to deliver measurable value.

Client-facing role delivering SaaS and analytics solutions: manage project delivery, onboard and coach customers, run demos and training, act as voice of the customer, drive product adoption/retention, identify upsell opportunities, and liaise with product teams to prioritize enhancements.

Manage a portfolio of programmatic ad clients, partnering with Demand Facilitation and internal teams to execute campaigns, provide reporting and insights, troubleshoot delivery issues, identify growth opportunities, and conduct business reviews to meet revenue and performance goals.

The Head of Account Management oversees a team, ensuring strong client relationships and performance for North American clients, while driving strategic initiatives.

The Senior Product Manager will support MSP partners by providing product knowledge, tracking enablement progress, gathering market intelligence, and assisting with end-user training to enhance security services.

Technical Customer Success Manager who consults with enterprise B2B clients to drive AI-led platform adoption and digital transformation. Responsibilities include architecting technical solutions, leading technical enablement and workshops, advising on integrations and APIs, using product usage data to drive expansion, and representing customer needs to Product and Engineering.

Lead AI-driven transformation for Enterprise and Mid-Market ANZ accounts by architecting scalable solutions on the monday.com platform, driving adoption, enabling organizational change, using data to grow accounts, running workshops, and influencing product and engineering roadmaps for AI and integrations.

Lead strategic, technical customer engagements to drive AI-led adoption and business transformation on the monday.com platform. Provide technical enablement, architecture guidance, integration troubleshooting, and data-driven expansion strategies while representing customer needs to Product and Engineering.

Serve as a technical Customer Success Manager for mid-market B2B clients, driving AI-led adoption and business transformation on the monday.com platform. Consult on AI use cases, design technical architectures, run deep technical enablement and workshops, leverage product usage data to drive expansion, and represent customer needs to Product and Engineering.

Lead AI-driven transformation for enterprise and mid-market accounts in ANZ. Advise on AI adoption, architect scalable solutions, run workshops, use data to drive expansion, influence product roadmap, and manage executive relationships to embed monday.com as a mission-critical platform.

The Customer Success Specialist will manage client relationships, drive satisfaction and growth, and collaborate with internal teams to enhance client experiences.

The Client Success Manager serves as a key contact for clients, enhancing satisfaction by monitoring performance metrics, leading project management tasks, and supporting client engagement with Waystar's technology. Responsibilities include relationship building, delivering training, and conducting data analysis to improve processes.

The role involves supporting enterprise sellers through data synchronization, building enterprise-grade systems, collaborating across teams, and improving customer support tooling.

The Customer Success Manager will manage client relationships, drive project management for AeroParker implementation, and advocate for client needs to enhance the customer experience and platform utilization.

The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.

Manage a book of Mid-Market customers to drive product adoption, renewals, and expansion. Build executive relationships, monitor usage, identify churn risk, provide product feedback, run business reviews and on-site engagements, and represent customer needs across sales, product, and engineering.

Own strategic customer relationships for mid-market accounts: drive adoption, retention, expansion, run QBRs, manage customer health, configure data automation, track communications in Gainsight and Salesforce, and provide cross-functional product feedback.

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