Top Tech Jobs & Startup Jobs

The Customer Success Specialist ensures smooth client onboarding and engagement, acting as a primary contact to provide guidance and support while maintaining compliance and enhancing client relationships.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Customer Success Representative ensures clients achieve maximum value from products, supports onboarding, drives retention, and collaborates with teams to enhance customer experience.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

The Customer Success Manager engages with B2B customers, resolves technical issues, collaborates with engineering, and enhances customer experience in the renewable energy sector.

As a Customer Success Specialist, you'll support customers through emotional decisions, guide them on estate planning options, and ensure a seamless customer journey, while hitting targets for satisfaction and conversion.

The Customer Success Specialist ensures customer satisfaction with products, develops success plans, builds client relationships, and collaborates with internal teams.

Manage customer support and success for SMB and mid-market accounts, resolving issues, driving adoption, and tracking KPIs.

The Commercial Customer Success Manager will manage customer relationships, ensuring value from CodeRabbit's AI-powered platform, handling renewals and expansion, and advocating for customer needs.

The Client Success Specialist will ensure high-quality service for clients using Onware's software, manage renewals, and coordinate with internal teams to enhance client engagement and support.

As a Customer Success Manager, you will manage a portfolio of professional-services customers, ensuring adoption, renewals, and expansion by enhancing their use of Teamwork.com while partnering with sales and support teams.

Manage a high-volume portfolio of SMB healthcare accounts from onboarding to renewal and expansion. Drive rapid adoption, identify and mitigate churn risk, analyze usage data to prioritize work, lead renewals and upsells, build advocate relationships with clinicians, and feed customer insights into product and implementation teams while improving SMB success playbooks.

Serve as primary client contact to build relationships, onboard and train customers, resolve issues, gather and analyze feedback, drive retention and expansion, and coordinate with internal teams to maximize customer value.

Act as primary client contact to onboard, train, and support customers; build relationships, monitor customer health, resolve issues, identify upsell opportunities, and report on NPS, churn, and satisfaction metrics.

Serve as the primary client contact to build long-term relationships, assess needs, guide decisions, resolve issues, monitor satisfaction, collaborate with internal teams, and drive retention and growth through consultative engagement.

Manage accurate order entry and documentation in QuickBooks/ERP, coordinate international shipments with freight forwarders, handle customer communications and inquiries, produce operational reports, and identify process improvements to ensure timely, error-free deliveries and high customer satisfaction.

Serve as primary client contact to onboard, train, and support customers. Build relationships, monitor customer health, resolve issues with product and technical teams, drive retention and expansion, and report on NPS, churn, and satisfaction trends.

The Customer Success Manager drives customer retention and satisfaction for enterprise clients, ensuring smooth onboarding and effective issue resolution while collaborating across teams to enhance customer experience.

This role involves managing a portfolio of enterprise accounts, driving customer success through strong relationships, and collaborating on strategies for adoption and expansion. The manager will lead Proof of Value phases and actively manage account growth while communicating customer needs to the product team.

The Customer Success Manager develops engagement plans, facilitates workshops, builds client relationships, analyzes trends, and proposes tailored growth opportunities to enhance client satisfaction.

As Customer Success Manager, you will own customer relationships, guide onboarding, drive product adoption, and translate customer feedback into action.

Lead end-to-end success for strategic enterprise accounts: drive adoption, retention, and value realization; manage customer health and escalations; identify expansion opportunities; run executive reviews; mentor junior CSMs; and partner with Sales to grow accounts.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

As a Customer Success Manager for the Italian market, you'll manage customer relationships, ensure satisfaction and retention, and support AI assistant setup for SMB customers.

Responsible for managing large enterprise customer portfolios, providing strategic advice on O2C processes, driving renewals, and ensuring customer success through AI insights and relationship management.