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Sutherland

Associate- Customer Support

2 Days AgoSaved
In-Office
Bhopāl, Madhya Pradesh, IND
Entry level
Entry level
Artificial Intelligence • Analytics
Serve as the main contact for Business-to-Business customers, providing support via calls, maintaining documentation, and resolving issues proactively.
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Sutherland

Quality Assurance Specialist with Czech (Varna)

2 Days AgoSaved
In-Office
Varna, BGR
Entry level
Entry level
Artificial Intelligence • Analytics
The Quality Assurance Specialist will monitor transactions, provide feedback, conduct training, manage customer relationships, and analyze feedback to improve quality standards.
Top Skills: Google DeckGoogle DocsGoogle Sheets
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Sutherland

Quality Assurance Specialist with German (Varna)

2 Days AgoSaved
In-Office
Varna, BGR
Junior
Junior
Artificial Intelligence • Analytics
The Quality Assurance Specialist will enhance customer experience by monitoring transactions, providing feedback, conducting training, and implementing improvement strategies.
Top Skills: Google DeckGoogle DocsGoogle Sheets
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Sutherland

Sr. Associate - RTA

Reposted 2 Days AgoSaved
In-Office
Mandaluyong City, Metro Manila, National Capital Region, PHL
Junior
Junior
Artificial Intelligence • Analytics
The role involves monitoring call center performance metrics, coordinating offline activities, preparing performance reports, and supporting staffing responses to achieve KPIs.
Top Skills: Cms Avaya SupervisorEwfmIexMs-Excel
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Sutherland

NICE - Tier 2 Support Engineer Pipeline

Reposted 2 Days AgoSaved
In-Office
Bogotá, Distrito Capital, COL
Mid level
Mid level
Artificial Intelligence • Analytics
Provide end-to-end support for NICE clients, troubleshoot enterprise software issues, ensure customer satisfaction, and maintain documentation as per SLA.
Top Skills: Nice Support SystemSQL Server
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Sutherland

Cloud Engineer

Reposted 2 Days AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Mid level
Mid level
Artificial Intelligence • Analytics
Design and implement secure, scalable infrastructure on cloud platforms, manage CI/CD pipelines, automate deployments, and ensure cloud security best practices.
Top Skills: ArmAWSAzureAzure DevopsBashCloudFormationCloudwatchDockerElkGCPGithub ActionsGitlab CiGrafanaJenkinsKubernetesPowershellPrometheusPythonTerraform
Junior
Artificial Intelligence • Analytics
Provide email and chat support to Spotify users, answering FAQs, assisting with account management, and guiding users through troubleshooting steps.
Top Skills: Chat SupportEmail
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Sutherland

Assoc Mgr-Customer Experience

Reposted 2 Days AgoSaved
In-Office
Tarlac City, Tarlac, Central Luzon, PHL
Mid level
Mid level
Artificial Intelligence • Analytics
The Associate Manager will drive customer satisfaction by optimizing experience strategies, leading a quality team, analyzing trends, and ensuring compliance with quality standards.
Top Skills: Crm SystemsData Analysis ToolsMs Office ApplicationsQuality Management Software
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Sutherland

Customer Support Specialist with Czech and English

3 Days AgoSaved
In-Office
Varna, BGR
Junior
Junior
Artificial Intelligence • Analytics
As a Customer Support Specialist, you will manage customer inquiries via chat and email, document interactions, and escalate complex cases when needed.
Top Skills: Crm Systems
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Sutherland

Team Manager – Sales & Tech

3 Days AgoSaved
In-Office
2 Locations
Junior
Junior
Artificial Intelligence • Analytics
As a Team Manager, you will drive performance metrics, oversee team administration, manage client relationships, and ensure customer satisfaction while developing team members.
Top Skills: Web Hosting
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