Top Tech Jobs & Startup Jobs

Monitor SIEM/XDR/EDR alerts, identify and respond to security incidents, perform root-cause analysis using MITRE ATT&CK, craft client escalations with remediation recommendations, and collaborate with SOC team to protect client assets.

Serve as a technical trusted advisor to account teams and clients, identifying needs and proposing solutions across cloud, cybersecurity, networking, DR, virtualization and device management. Produce technical documentation, SOWs, RFP/RFI responses, presentations, and deliver training and client-facing events while staying current on vendor technologies and certifications.

Lead day-to-day operations and support of the ServiceNow digital platform. Manage a global technical team to implement, configure, integrate, upgrade, and secure ServiceNow modules (ITSM, CSM, Workspace, CMDB). Develop governance, operational playbooks, QA/change management, performance reporting, and mentor ServiceNow staff while driving continuous improvement and scalable workflows.

Client-facing GRC consultant to assess, establish, and maintain cybersecurity compliance programs. Conduct control assessments, gap analyses, risk assessments, evidence collection, audit support, and client advisory across frameworks (NIST 800-171/CMMC, SOC 2, ISO 27001, HIPAA, PCI DSS, NIST CSF, CIS). Manage multiple clients, update dashboards, document controls, and recommend maturity improvements.

Hunt and close new mid-to-large enterprise clients for Thrive's technology managed services. Prospect regionally, convert inbound leads, build pipeline, negotiate contracts within margin guidelines, use Salesforce to manage forecasts, collaborate with internal technical resources, attend industry events, and travel up to 20% for client meetings.

Provide first-contact remote technical support for workstations, servers, and networks. Triage and document incidents, troubleshoot Windows/macOS and Microsoft 365 issues, use ticketing and RMM tools, escalate to engineers when needed, manage priorities and client expectations, and participate in after-hours/on-call rotations.

Hunt and close new mid-to-large enterprise clients for Thrive's Technology Managed Services platform. Prospect regionally, convert inbound leads, build pipeline, negotiate contracts within margin parameters, use Salesforce CRM, collaborate with inside sales and technical teams, represent Thrive at industry events, and travel up to 20% for client meetings.

The Network Engineer manages and supports network infrastructure, optimizing performance and security, while troubleshooting issues, collaborating with technicians, and ensuring compliance with best practices.

Provide full-time on-site IT support at a client site: troubleshoot workstations, Office 365/Outlook, AD, connectivity, printers, remote access (Citrix/Terminal Services), coordinate hardware repairs, perform file restores, install new PCs, and communicate resolutions to non-technical users.

Provide onsite and remote systems administration and escalated support for client networks. Troubleshoot servers, workstations, firewalls, VPNs, backups, and remote access. Document environments, implement standards, mentor engineers, and recommend security and reliability improvements.