The Role
Serve as a technical trusted advisor to account teams and clients, identifying needs and proposing solutions across cloud, cybersecurity, networking, DR, virtualization and device management. Produce technical documentation, SOWs, RFP/RFI responses, presentations, and deliver training and client-facing events while staying current on vendor technologies and certifications.
Summary Generated by Built In
About Us:
Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE!
Position Summary:
The Client Solutions Architect provides technical expertise and guidance supporting Thrive’s Account Management Team in driving new revenue opportunities within our existing client base. The Thrive Client Solutions Architect will:
Key Qualifications:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other legally protected status.
Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE!
Position Summary:
The Client Solutions Architect provides technical expertise and guidance supporting Thrive’s Account Management Team in driving new revenue opportunities within our existing client base. The Thrive Client Solutions Architect will:
- Participate with the Thrive Account Management team in technical discussions and meetings with existing Thrive clients. Acting as the Technical and Trusted Advisor, the Client Solutions Architect will help identify clients' business and technical needs and propose solutions with the appropriate Thrive products and services
- Provide subject matter expertise and guidance related to Private, Public and Hybrid Cloud, Cyber Security, Disaster Recovery, Networking, Desktop and Mobile Device Management, and IT Systems Management to the Thrive Account Management team and to our clients.
- Create technical documentation, diagrams, client facing technical presentations, Statements of Work, and technical responses for RFP/RFI’s.
- Participate in client-focused seminars, tradeshows, events, presentations, technology roadmap reviews and training (internal & external).
- Stay up to date on emerging technologies and products, including attaining certifications and participation in vendor/industry training events as appropriate.
- Interface with internal teams, providing input to constantly improve our products and services that add value for our clients.
- Provide ongoing product and technology training to the Thrive Account Management team.
Key Qualifications:
- Bachelor's Degree in Information Technology, Computer Science or related field, or equivalent experience
- Prior experience working at a Managed Service Provider in a Solutions Architect or comparable client facing technical role. Previous experience in an IT Operations role is desirable.
- Technical knowledge of Microsoft / Office 365, Microsoft Azure, Cyber Security platforms and technologies, server and desktop virtualization, storage, LAN and WAN networking, data backup and replication technologies.
- Technical and/or Security Certifications (CCNA, CISM, CISSP, MCSE, VTSP, etc.) a plus.
- Experience presenting complex technical topics to both technical and business audiences.
- Outstanding demonstrated verbal and written communication
- Excellent interpersonal and client relationship skills
- Ability to work independently and as part of a team.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other legally protected status.
Skills Required
- Bachelor's degree in Information Technology, Computer Science or related field, or equivalent experience
- Prior experience at a Managed Service Provider in a Solutions Architect or comparable client-facing technical role
- Technical knowledge of Microsoft / Office 365
- Technical knowledge of Microsoft Azure
- Technical knowledge of cyber security platforms and technologies
- Knowledge of server and desktop virtualization, storage, LAN and WAN networking, and data backup and replication technologies
- Experience presenting complex technical topics to both technical and business audiences
- Outstanding verbal and written communication skills and strong interpersonal/client relationship skills
- Ability to work independently and as part of a team
- Previous experience in an IT Operations role
- Technical and/or security certifications (CCNA, CISM, CISSP, MCSE, VTSP, etc.)
Thrive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thrive and has not been reviewed or approved by Thrive.
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Leave & Time Off Breadth — Paid annual leave and holidays are positioned as part of the standard offering, which can strengthen total rewards beyond base pay. Flexible schedules are also described as available, supporting work-life needs.
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Retirement Support — A 401(k) with company match is explicitly included in the benefits package, indicating employer participation in long-term savings. This feature can meaningfully add to overall compensation value for eligible employees.
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The Company
What We Do
Thrive is a leading provider of NextGen managed services designed to drive business outcomes through application enablement and optimization. The company’s Thrive5 Methodology utilizes a unique combination of its Application Performance Platform and strategic services to ensure each business application takes advantage of technology that enables peak performance, scale, and security. Hundreds of clients rely on Thrive to drive operational efficiencies, security compliance, high availability, and hardened reliability, both on-premise and in the Cloud. The company’s proven approach to managed services enables enterprises all of sizes to realize their goals, for today and tomorrow.
