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The Director of Operations will manage daily operations across five terminals of XLR8, focusing on operational efficiency, profitability, and customer satisfaction. Responsibilities include overseeing intermodal and trucking operations, mentoring staff, optimizing fleet utilization, and ensuring compliance with regulations. The role requires collaboration with senior leadership and involves strategic planning and continuous improvement.

The Data Scientist will develop and manage dashboards to provide insights into Cargomatic's financial performance, conduct financial data analyses, and collaborate with different teams to support decision-making. Responsibilities include dashboard development, data analysis, cross-functional collaboration, and predictive modeling.

The Director of Customer Onboarding & Sales Operations oversees the onboarding process for new clients, focusing on EDI/API integration while optimizing operations in collaboration with sales, engineering, and customer support teams. They utilize data to monitor the onboarding pipeline, develop strategies for successful integration, and enhance customer relationships to drive long-term success.

As an Operations Coordinator, you will ensure smooth terminal operations by managing relationships with stakeholders, overseeing daily tasks, and optimizing service quality. Responsibilities include supporting drivers, managing pickups, coordinating with the dock supervisor, and providing excellent customer service while adapting to changing priorities.

The Customer Service Representative will manage customer inquiries and accounts in the transportation sector, particularly in drayage and trucking. Responsibilities include processing orders, tracking shipments, resolving issues, and supporting the sales team. Candidates should possess strong communication and problem-solving skills, as well as familiarity with CRM and logistics software.

As an Operations Representative at Cargomatic, you will serve as the main point of contact for customers, managing daily operations and communications, collaborating with internal teams to enhance customer experience, and developing processes for support staff.

The Principal Project Manager will lead customer onboarding and adoption processes, develop innovative solutions based on customer needs, maintain strong relationships with stakeholders, provide project status updates, and manage integrations of EDI and APIs for marketplace participants.