Top Tech Jobs & Startup Jobs

Lead product vision and execution for PayJoy's mobile app platform. Define multi-year strategy, extend platform capabilities beyond loan servicing, own end-to-end delivery, set platform UX and architecture standards, drive app store presence, and partner with engineering, design, data, and operations to scale engagement and revenue.

Support sales and marketing teams by extracting, filtering, and analyzing large datasets; build BI reports and visualizations; measure KPIs and campaign ROI; run market and competitive analyses; identify improvement opportunities and recommend data-driven actions to improve efficiency, quality, and customer experience.

The Tools & Metrics Manager will configure and maintain tooling and automation for PayJoy's operational teams, ensuring data quality and reporting.

Lead relationships with a portfolio of Tier 1 clients, acting as primary liaison to internal teams. Create and execute tailored sales plans, identify growth opportunities and new channels, drive product/portfolio expansion, and monitor KPIs (underwritings, FPDs, active stores, vintage gross margin, trade investment) to maximize account profitability and retention.

The CX Tools & Automation Analyst will automate customer support tickets using APIs, optimize authentication methods, and enhance tooling efficiency while collaborating with stakeholders and documenting changes.

Drive origination and activation of retail partners in an assigned territory through store visits and kiosk sales. Train store staff, implement incentive campaigns and targeted marketing, maintain customer database, analyze market and competition trends, ensure merchants remain active, meet monthly sales and activation targets, and prepare performance reports.