The Role
Drive origination and activation of retail partners in an assigned territory through store visits and kiosk sales. Train store staff, implement incentive campaigns and targeted marketing, maintain customer database, analyze market and competition trends, ensure merchants remain active, meet monthly sales and activation targets, and prepare performance reports.
Summary Generated by Built In
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The sales representative will be responsible for increasing the origination and integration of new partners in their assigned territory, building and maintaining strong relationships with all assigned partner retailers and their respective stakeholders; through constant field work (store visits)or through direct sales at kiosks to provide support, training, implementation of incentive campaigns and targeted marketing; in order to ensure compliance and exceeding sales and productivity objectives.
Responsibilities
- Ensure the monthly sales and store activation targets in the area under your responsibility are met by increasing merchant productivity, and overall company market share.
- Ensure that merchants who sold in the prior month are also selling in the current month.
- Develop the relationship with merchants to keep the account of existing members healthy/stable, responding to requests and solving problems in the conversion to final customer with the PayJoy platform.
- Visit stores to train sales teams, promote marketing materials, and activate incentive campaigns.
- Generate strategies to increase sales in the assigned area, including market and competition analysis to identify trends and sales opportunities.
- Identify and contact new business partners, ensuring they meet the requirements and activating them once authorized.
- Keep the customer database updated and record all interactions and sales made. Prepare sales reports and performance analysis for management.
Requirements
- Technical or university studies in related areas such as Business Administration, Communications or similar.
- 1-2 years of experience in Customer Service, Software Sales, mobile devices or Field, in the telecommunications industry.
- Strong interpersonal and communication skills to establish effective relationships and train business partner personnel.
- Orientation to results, so proactivity, organization, perseverance and resilience are essential attributes.
- To ensure success, you need to have strong analytical and negotiation skills as you will be in charge of store performance and sales.
- Availability to travel to visit stores, you must have personal transportation to cover assigned areas. (Car or Motorcycle)
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone Finance, headphone benefit, home office equipment allowance and wellness perks
- Catered Lunch
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
Skills Required
- Technical or university studies in Business Administration, Communications or similar
- 1-2 years experience in Customer Service, Software Sales, mobile devices, field sales or telecommunications
- Strong interpersonal and communication skills to establish relationships and train partner personnel
- Result orientation: proactivity, organization, perseverance and resilience
- Strong analytical and negotiation skills to manage store performance and sales
- Availability to travel to visit stores and must have personal transportation (car or motorcycle)
PayJoy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.
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Fair & Transparent Compensation — Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
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Healthcare Strength — Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
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Parental & Family Support — Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.
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The Company
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
