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Lead product vision and strategy, build and coach product teams, remove process impediments, scale best practices across teams, make cross-functional tradeoffs, represent the company at industry events, and create a collaborative, employee-centric environment.

The Solutions Specialist drives product adoption and expansion within Simpro Group's customer base by providing technical expertise, conducting demonstrations, and supporting expansion deals with Account Managers.

Act as technical expert to translate product features into business value, conduct tailored demos, answer technical questions, identify customer pain points, build relationships with decision-makers, and relay customer feedback to product teams.

Partner with sales to demo and translate Simpro Lightning and Cooper AI into measurable business outcomes for field service companies. Own technical conversations, craft tailored demos, build relationships with operations and IT stakeholders, feed customer insights to product, and monitor competitive landscape.

Deliver tailored product training and lead software implementations for new and existing clients. Provide workshops, onboard clients, monitor progress, build relationships, troubleshoot workflows, maintain product knowledge, and collaborate with internal teams. Support on-site and remote training and manage multiple implementations concurrently.

The Account Executive is responsible for acquiring new customers, maintaining relationships, driving sales, and providing solutions that meet client needs.

The Solutions Specialist drives product adoption within existing customer accounts, generates cross-sell opportunities, supports account managers, and ensures clients realize value from Simpro Group products through technical expertise and customer engagement.

Lead and grow BigChange's engineering organisation, embed an AI-first culture, own technical strategy and platform migration from AWS EC2 monolith to AWS EKS microservices, drive delivery excellence and engineering standards, and attract, develop, and retain engineering talent on-site in Leeds.

Own the long-term success, retention, and commercial growth of strategic enterprise accounts. Build executive relationships, develop joint success plans, run business reviews, mitigate renewal risk, drive upsell/cross-sell and expansion, negotiate complex deals, coordinate cross-functional teams, and maintain commercial records and playbooks to maximize net revenue retention.

Lead and scale a team of Account Managers focused on upselling, cross-selling, expansion revenue, and achieving set revenue targets while implementing sales strategies and coaching team members.