Job Context
Simpro Group is the AI-first operating platform trusted by more than 24,000 trade businesses and 450,000 users across the US, Australia, and the UK. We just made our biggest move yet: the launch of Lightning, an AI-native platform built specifically for field service trades - not a bolt-on, not a retrofit, but purpose-built AI at the core of everything we do.At the heart of Lightning is Cooper, the AI brain that powers the platform - functioning as a strategic business partner that answers questions, surfaces problems before they escalate, streamlines communications, and continuously learns the rhythms of each business it serves.
This is a rare moment to join a category-defining company mid-leap. We're looking for a Sales Engineer who can match our ambition.
What You’ll Do
You won't just demo software, you'll show trade businesses a fundamentally better way to run. In this role you will:
Translate the power of Simpro Lightning and Cooper AI into real, measurable outcomes for field service businesses - think tighter margins turned into genuine profit
Partner closely with the sales team to understand each prospect's operational pain points and craft demonstrations that hit home
Own the technical conversation: tackle complex questions about our platform, integrations, and AI capabilities with confidence and clarity
Build trusted relationships with operations leads, IT decision-makers, and business owners at trade companies
Develop deep mastery of Simpro's full product suite - Lightning, Cooper, and the broader platform ecosystem - and stay ahead of how it evolves
Champion the voice of the customer back to our product teams, turning field insights into product improvements
Keep a sharp eye on the competitive landscape in field service management, so you always know where we win
What You’ll Bring
Experience in a Sales Engineering, Solutions Consulting, or technical pre-sales role - ideally within SaaS or enterprise software
Hands-on familiarity with Field Service Management (FSM) software is a strong advantage - you understand the world our customers live in
A genuine curiosity about AI and how it applies to operational workflows - you can speak to Lightning and Cooper in a way that excites, not intimidates
The ability to make complex technology feel simple and compelling for non-technical audiences
Strong relationship-building instincts - you earn trust quickly, from the office manager to the CEO
A collaborative, low-ego approach - you work best when the team wins together
Willingness to travel for client meetings, demos, and industry events
A degree in Engineering, Computer Science, Business, or a related field is a plus - but demonstrated capability matters more
What We Can Offer You
Novated leasing via salary packaging
Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Talent Referral Program – get rewarded for referring a friend to join our team!
Casual dress and relaxed office environment
Fun team camaraderie and events
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Service Recognition awards
Click here to find out more about working at Simpro Group!
Our Core Values
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.
Visit simprogroup.com/au/company/careers to learn more about us and our values.
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resume.
We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.
Skills Required
- Experience in Sales Engineering, Solutions Consulting, or technical pre-sales roles (ideally SaaS/enterprise)
- Hands-on familiarity with Field Service Management (FSM) software
- Strong understanding and curiosity about AI and its application to operational workflows
- Ability to explain complex technology clearly to non-technical audiences
- Proven relationship-building skills with stakeholders from office managers to CEOs
- Collaborative, low-ego team approach
- Willingness to travel for client meetings, demos, and industry events
- Degree in Engineering, Computer Science, Business, or related field
Simpro Software Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Simpro Software Group and has not been reviewed or approved by Simpro Software Group.
-
Wellbeing & Lifestyle Benefits — Feedback suggests a four-day work week is a standout perk that supports work-life balance and can offset slightly lower market pay for some roles.
-
Parental & Family Support — Feedback suggests parental leave is notably generous, including extended paid leave for primary and secondary caregivers along with return-to-work support.
-
Inclusive Benefits Coverage — Feedback suggests benefits include unusually broad medical-travel support, including a dedicated travel-expense grant for medical procedures, which strengthens perceived inclusivity.
Simpro Software Group Insights
What We Do
Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations. Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices. In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider. Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!
Why Work With Us
We are ONE Team. No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us: We are One Team We Innovate We Own It We Care We Have Fun We Understand
Gallery
.jpg){kind=logo}
