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The Hardware Engineer will design, prototype, and document electronic components, work with QA, and support sales with technical assistance, focusing on life safety solutions.

The Implementations Operations Specialist ensures a smooth transition between Sales and Implementation, managing customer orders and maintaining communication with stakeholders.

Drive lead generation and new customer acquisition by outbound prospecting (phone/email), communicating Alertus value, scheduling demos, qualifying opportunities, collaborating with regional sales, and mentoring SDR peers.

Execute hardware and firmware test plans, document and track defects, perform functional and performance testing, troubleshoot hardware/software issues, analyze failures, and collaborate with engineering to resolve defects.

Execute manual (70%) and automated (30%) functional, UX, and performance testing for software and mobile (Flutter) products. Create and run test plans/cases, document and reproduce bugs, track issues, collaborate cross-functionally, and help implement automated test frameworks as directed.

The Director of Customer Success leads the customer success team, oversees customer engagement strategies, manages customer relationships, and drives product adoption through strategic initiatives.

The Director of New Markets & Industry Relations will lead market expansion strategies, manage industry relationships, and drive growth initiatives.

The Sales Operations Specialist supports the Sales team by optimizing processes, managing enablement tools, forecasting sales opportunities, and generating reports to enhance sales performance.

The Director of Account Management oversees customer engagement strategies, manages personnel performance, drives revenue targets, and fosters long-term customer relationships, while leading an Account Management team.

Rotate across software, hardware, QA, support, field services, product management, and sales engineering in an 18-36 month program. Contribute to design, coding, testing, installations, troubleshooting, documentation, and pre-sales demos while receiving mentorship and transitioning assignments every 8-12 months. Targeted to recent graduates or early-career professionals.