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The Sales Operations Specialist supports the Sales team by optimizing processes, managing enablement tools, forecasting sales opportunities, and generating reports to enhance sales performance.

Manage customer orders lifecycle and coordinate cross-functional teams (Sales, Production, Implementation). Oversee project timelines, resources, vendor coordination, reporting, process improvements, SOPs, and documentation to ensure smooth implementations and exceptional customer experience.

Rotate across software, hardware, QA, support, field services, product management, and sales engineering in an 18-36 month program. Contribute to design, coding, testing, installations, troubleshooting, documentation, and pre-sales demos while receiving mentorship and transitioning assignments every 8-12 months. Targeted to recent graduates or early-career professionals.

Provide phone, email, and screen-share technical support for Alertus hardware and software; troubleshoot networking and Windows issues, prioritize tickets in Salesforce, document cases, create Knowledge Base articles, escalate to Product Development, and assist customers with installations and recurring-issue analysis.

The Manager will lead a small engineering team, participate in product development, oversee designs, and ensure quality while providing technical support.

The Senior Product Manager leads product strategy for cloud-based notification solutions, overseeing the product lifecycle, defining roadmaps, and aligning goals with company targets. They conduct market analysis, manage product backlogs, and collaborate with cross-functional teams to enhance product offerings.

The Sr. Sales Development Representative will drive lead generation, mentor team members, book meetings, and promote Alertus solutions, assisting in new customer acquisition.

The SDR Manager develops and scales the SDR team, providing coaching, training, and support to ensure high-quality sales opportunities and performance. They manage accounts, conduct daily reviews, and refine outreach strategies while collaborating with Marketing and Sales leadership.

The Regional Account Manager for Education will drive sales in the education sector, managing the entire sales cycle from prospecting to customer deployment, and building relationships with key stakeholders.

Lead the development of backend systems for emergency alert technology, manage hardware integrations, and mentor a team in a microservices environment.