A Day in the Life:
- Execute test plans based upon product requirements
- Leverage issue-tracking software to maintain a list of known defects
- Perform functional, user experience, user acceptance, and performance testing for our suite of software and mobile products as assigned
- Identifies gaps in test procedures based on business requirements
- Clearly isolate, reproduce, and document bugs in pre-production and customer environments
- Conduct hands-on testing and troubleshooting, analysis of failure trends and root cause / corrective actions
- Work cross-departmentally to investigate, reproduce, and resolve customer reported issues
- Contribute towards process and product documentation and refinement as necessary
- Participate in design reviews and provide feedback on hardware architecture and implementation
- Perform hands-on testing of prototypes and production units
- Troubleshoot complex hardware and software problems
- Isolate the root cause of defects and work with engineering teams to resolve them
- Assist in building out new test environments and capabilities
- Other duties as assigned
Required Skills & Abilities:
- Excellent problem-solving skills
- Strong attention to detail
- Ability to document testing processes for use in technical manuals and/or product support site
- Ability to work effectively in a team environment and communicate clearly with both engineering and non-engineering teams
- Ability to troubleshoot complex hardware and software issues
- Ability to travel on occasion
Desired Skills:
- Scripting/coding experience with Python or PowerShell
- Basic understanding of electrical circuits
- Strong foundational understanding of IP connected devices
Education & Experience:
- Bachelor’s degree or equivalent experience
- Internship or academic project experience in hardware testing or electronics preferred
Alertus Career Advantages:
- Paid Time Off
- Paid Holidays
- 401(k) Retirement Plan
- Medical, Dental, and Vision Plans
- Short-term Disability, Accident, Hospital, and Cancer Insurance
- Live Near Your Work Homebuying Incentive Program
- Employee Referral Bonuses
Top Skills
What We Do
Alertus - Redefining Mass Notification for 20+ Years Our Mission is to enable organizations to disseminate information to help protect lives, secure assets, and maintain business continuity. OUR MISSION IS PERSONAL. We are committed to providing customizable, scalable, and cost-effective mass notification solutions because we know even a few seconds of warning can help save lives during an emergency. In 2001, an F3 tornado ripped through the University of Maryland campus. There was no warning, and two students — sisters — were killed. The tornado caused dozens of injuries and millions of dollars in damages. An idea was born to engineer a mass notification solution that can be implemented anywhere and activated quickly to help prevent another tragedy. Alertus was founded in 2002 and has focused its efforts on developing superior lifesaving notification solutions ever since. Alertus' dedicated teams of safety, security, and technology leaders are committed to continuously raising the bar for mass notification. Our technology is state of the art, with interoperable software solutions that help tie legacy systems into our next-generation audible and visual notification hardware. It's not enough for us for our customers to have our products. As their trusted partner in mass notification, we want to ensure customers are at peak readiness with the training and support they need to get critical notifications out at a push of a button. We offer pre-sales professional services, ongoing customer training, and 24/7 customer support.
