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The Senior Consultant, Sales Engineering will support a primary hyperscale customer by designing and deploying long haul DWDM solutions, engaging with customers on technical issues, creating detailed diagrams and documentation, and consulting on automation practices. This role requires oversight of technical engagements and the ability to clearly articulate the value of Ciena's technology solutions.
The Senior Photonic Hardware Engineer will contribute to the design, development, and lifecycle management of hardware for Ciena’s Photonic Line systems, focusing on evaluating new technologies and collaborating with suppliers and technical teams. Responsibilities include product design, specifications documentation, testing, and providing technical support for product issues.
As a Microsoft 365 Developer Intern, you will optimize operations and business processes using Microsoft 365 technologies. Your work involves developing, implementing, and maintaining solutions that improve collaboration and productivity within project management teams, while gaining hands-on experience in a cutting-edge IT environment.
As a Senior Sales Consultant, you'll drive business development within the GCN Partner sales vertical, executing strategic business plans, fostering customer relationships, managing financial objectives, and representing customer needs within Ciena. You'll also align with internal teams and implement innovative go-to-market models to enhance service delivery.
As a photonic data scientist intern, you will contribute to product validation by developing data analysis tools and software. You will collaborate closely with validation engineers to understand requirements and create optimal solutions while utilizing statistical analysis software and implementing artificial intelligence and machine learning techniques.
Ciena is looking for a Sales Account Manager to join their team. This role involves engaging with clients to address their needs, ensuring satisfaction, and driving sales growth through strong relationships. The Sales Account Manager will contribute to the company's mission of fostering a people-first culture and prioritizing community and societal impact.
The Sales Manager will develop and manage business within the GCN Partner sales vertical by executing strategic plans, driving demand, and expanding opportunities within existing accounts. Key responsibilities include business planning, customer advocacy, forecasting, and ensuring internal coordination while championing Ciena's values.
As a Senior Associate in Global Technical Support, you will provide systems-level post-sales support to customers, including troubleshooting and technical assistance. You will communicate with various teams to resolve issues, train junior engineers, and contribute to documentation and knowledge bases.
Provide pre and post-sales technical support for Ciena’s customers, including troubleshooting and testing of products. Engage in remote technical support, contribute to documentation, and provide customer feedback. Collaborate with engineers on technical issues and perform customer lead roles. Involves occasional travel to customer sites globally.
The Senior Associate, Global Technical Support role at Ciena involves providing system-level pre and post-sales support, troubleshooting technical issues, and collaborating with senior engineers to escalate complex incidents. The position requires strong knowledge of fiber optics and network systems, effective customer interaction, and may involve site visits or travel as needed.
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