As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
This role drives business growth across strategic telecommunications service provider accounts in India through customer engagement, opportunity development, and account strategy execution. Based in Mumbai and reporting to the General Manager, India Sales, the position collaborates with customers and cross-functional teams to align business objectives and customer priorities. The role may be structured as either an individual contributor or a people leadership position depending on the experience of the successful candidate.
How you will make an impact:
- Drive revenue growth across strategic telecommunications service provider accounts.
- Develop and execute account plans aligned with customer priorities and Ciena business objectives.
- Identify, qualify, and advance sales opportunities through the full sales cycle.
- Build and maintain relationships with customer stakeholders across technical, operational, and commercial functions.
- Contribute to RFP, RFI, quotation, and proposal activities.
- Collaborate with Systems Engineering, Product Line Management, Marketing, Services, and Sales Operations teams to develop customer solutions.
- Communicate customer requirements, market trends, and competitive insights to internal stakeholders.
The must haves:
- Education: Bachelor's degree in a Technical, Engineering, or Business-related discipline.
- Experience: 12-18 years of experience in telecommunications sales, systems engineering, product management, or a combination of these areas.
- Demonstrated success managing customer relationships and driving business growth within telecommunications or technology markets.
- Application of telecom technologies, including optical networking, IP/data networking, and service provider environments.
- Experience supporting commercial negotiations, opportunity management, and account planning.
- Stakeholder management within a matrix organization.
- Communication, presentation, and relationship-building skills.
Nice to haves:
- Experience leading teams, projects, or cross-functional initiatives.
- Existing relationships within Indian telecommunications service providers.
- Background in solution-selling methodologies and complex sales cycles.
- Analytical, planning, and organizational skills.
- Ability to operate independently while collaborating across multiple stakeholder groups.
- Willingness to travel as required.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor's degree in a technical, engineering, or business-related discipline
- 12–18 years of experience in telecommunications sales, systems engineering, product management, or a combination of these areas
- Demonstrated success managing customer relationships and driving business growth in telecommunications or technology markets
- Knowledge of optical networking, IP/data networking, and service provider environments
- Experience supporting commercial negotiations, opportunity management, and account planning
- Stakeholder management experience within a matrix organization
- Strong communication, presentation, and relationship-building skills
- Experience leading teams, projects, or cross-functional initiatives
- Existing relationships within Indian telecommunications service providers
- Background in solution-selling methodologies and complex sales cycles
- Analytical, planning, and organizational skills
- Ability to operate independently while collaborating across multiple stakeholder groups
- Willingness to travel as required
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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