As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being—on and off the job. Connect with a career that matters.
The Global Financial Planning and Analysis (FP&A) organization is seeking a Senior Analyst to contribute to the Current Quarter Revenue Assurance (CQRA) team. The role strengthens visibility, confidence, and decision-making across current-quarter forecasting activities by connecting financial analysis, operational inputs, and business insights. Success in this position contributes to informed forecasting outcomes and cross-functional alignment across global operations.
How you will make an impact:- Perform CQRA analysis covering orders, revenue, and margin updates
- Consolidate and reconcile monthly bookings results with regional teams
- Manage historical metrics repositories and analyze current and historical trends to inform future activity
- Conduct bridge analysis across forecast, results, and budget comparisons
- Identify and communicate forecast risk, upside opportunities, cover requirements, and forecast movements across operational factors
- Drive process and tool improvements that increase efficiency and forecast accuracy
- Leverage AI tools, including Co-Pilot and related solutions, to generate KPI reporting, trend analytics, and forecasting insights
- Education: University degree in Finance (FP&A), Supply Chain Operations, or a related field
- 6+ years of relevant professional experience
- Ability to manage multiple priorities and competing demands within time-sensitive environments
- Application of business acumen, strategic thinking, and cross-functional collaboration
- Utilization of advanced Excel and PowerPoint to create analyses, executive summaries, and decision-support materials
- Communication of complex analysis to senior stakeholders and business partners
- Flexibility to accommodate global time zones as needed
- Experience with Anaplan modeling and its broader environment
- Experience with Power BI reporting and dashboard creation
- Working knowledge of Oracle, CPODS, Salesforce
- Experience working in a global, matrixed environment
Pay range information is not available for this role.
Pay Range:USA: 79,000 to 127,000
Canada: 73,000 to 116,000
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Experience working in a Ciena technical support role or equivalent experience maintaining Ciena equipment in operational networks for 4+ years
- Experience applying Ciena optical networking and/or routing and switching products, including network recovery techniques
- Ability to analyze and resolve network outages in high-pressure environments with stringent recovery objectives
- Ability to communicate technical information verbally and in writing with customers and internal stakeholders
- Ability to work independently on outage recovery efforts while collaborating on complex incidents
- Attention to detail and ability to prioritize work effectively
- Experience in technical writing for detailed root cause analysis reports
- Experience engaging in executive-level technical discussions
- Certifications or qualifications related to Ciena products
- Experience recovering networks from complex scenarios involving multiple nodes and causes
- Experience mentoring others in technical expertise and customer engagement
- Continuous focus on product improvement, including DFO/DFS
- Meeting all requirements established for the Senior Associate level
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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