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Leads mechanical analysis, detailed design, subsystem integration, testing, and lifecycle support for HVAC equipment and modular data centers. Creates 3D models, drawings, assemblies, BOMs, specifications, and configurable design rules using SolidWorks and AutoCAD. Supports prototyping, laboratory validation, manufacturing transition, compliance, root-cause analysis, corrective actions, and continuous improvement. Provides technical leadership to cross-functional teams and mentors junior engineers and designers.

Leads the complete mechanical design lifecycle for modular data centres, packaged MEP plantrooms, and skid-mounted systems. Develops chilled water, pumping, cooling, and heat rejection solutions; produces factory-ready technical documentation; applies DfMA principles; and collaborates with manufacturing, quality, procurement, suppliers, and project teams. Supports technical submissions, approvals, commissioning, and client presentations while standardizing solutions globally. Provides technical leadership and mentoring, and contributes to innovative cooling technologies for mission-critical infrastructure.

Generate residential B2C sales of ADT smart home security systems across a geographic territory. Conduct pre-booked appointments, phone consultations, door-to-door prospecting, cold calling, and self-generated sales activities. Assess customer needs, design suitable security solutions, manage a personal schedule, build relationships, meet targets, and generate referrals. The employer provides comprehensive product and sales training, a company vehicle, phone, tablet, and supporting equipment.

Develop and grow regional fire suppression sales by managing existing accounts, generating new opportunities, planning territories, qualifying leads, surveying sites, preparing quotations, presenting technical solutions, and negotiating deals. The role manages the full sales pipeline in Salesforce.com, supports installation and service revenue growth, retains service customers, coordinates complex bids, and ensures compliance with internal processes, legal requirements, and safety policies.

Develop and sustain manufacturing processes for sheet metal fabrication, welding, assembly, and HVAC production. Drive productivity through labor analysis, line balancing, workstation design, capacity planning, and material-flow optimization. Lead capital equipment projects from concept through commissioning, including ROI justification and implementation planning. Support new product introduction, BOMs, routings, engineering changes, and Lean continuous-improvement initiatives.

Manage customer relationships, serve as the primary contact for key customer needs, and drive satisfaction, adoption, and business value. Lead customer engagements, strategic initiatives, governance meetings, executive reviews, and planning sessions. Monitor project health and success metrics, develop customer success plans, manage risks and escalations, and coordinate internal teams to resolve challenges and deliver outcomes.

Develop, test, enhance, and debug embedded software for fire detection devices, control panels, detectors, and signaling equipment. Identify root causes and implement fixes, collaborate with international software, customer, support, and NPI teams, participate in product development projects, create documentation, and resolve technical issues. The role requires strong Embedded C experience and familiarity with development tools, with RTOS, Embedded Linux, firmware architecture, microcontrollers, and debugging tools beneficial.

Supports daily Salesforce operations for the China business, including administration, configuration, user support, incident troubleshooting, data quality monitoring, integrations, testing, releases, documentation, and continuous improvement. The role coordinates with business stakeholders, Salesforce developers, SAP and middleware teams, data platforms, and regional or global IT groups to resolve issues and maintain a stable, secure, efficient platform supporting sales, service, pricing, reporting, and digital transformation.

Own end-to-end customer value delivery for OpenBlue smart building solutions. Lead onboarding, product training, adoption monitoring, customer health reviews, issue triage, QBR participation, feedback collection, retention, and growth. Build trusted relationships with enterprise customers, coordinate cross-functional teams, manage multiple accounts, identify process improvements, and help customers achieve energy, sustainability, and operational outcomes.

Deliver customer value for OpenBlue smart building solutions through onboarding, training, product adoption, support triage, health monitoring, business reviews, and retention activities. Act as a trusted advisor, monitor usage and success metrics, coordinate internal resources, gather customer feedback, identify growth opportunities, and manage multiple enterprise customers in a matrix organization.