Subscriber Sales Consultant (Residential B2C)
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What we offer
Competitive salary and commission / bonus plan
Paid holidays and sick pay
Unbranded Company car & fuel card
Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
Extensive product and on the job/cross training opportunities with outstanding resources available
Encouraging and collaborative team environment
Career development through various career ladders including Customer Service
Dedication to safety through our Zero Harm policy
Access to business resource groups
Training on our company values
Company vehicle and IT equipment to complete all jobs
What you will do
As a Direct Sales Representative for ADT you’ll be generating sales of smart home security systems throughout a geographical area. You’ll work with customers to design a system that leaves them safe in the knowledge that they have the best security system for their home.
How you will do it
As a Direct Sales Representative, you’ll be given everything you need to build, and advance, your sales career.
We ensure you have a company car, phone, and tablet, as well as brand & technical knowledge, and sales techniques, by providing a comprehensive training program.
While you’ll have the opportunity to attend pre-booked, qualified appointments both in-person or over the phone, our direct sales representatives are also targeted on the business they self-generate by door-knocking, cold-calling and using initiative.
Your consultative approach and expert knowledge will leave your customers eager to ensure they refer you to friends, family, neighbours and colleagues.
What we look for
Essential
Confidence, resilience and most importantly a friendly and warm personality is essential for this role.
You will enjoy speaking to different people every day and you will possess the ability to build strong relationships.
You will manage your own diary and your own time which makes this a fantastic role for those looking for a flexible working life balance but to succeed in this you will need to be self-motivated and highly organised.
You will also need to be persistent, resolute in focusing on results and able to set tough objectives, monitor progress and if necessary, take corrective action.
Preferred
We would love you to have experience as a field sales consultant or as a sales consultant within a contact centre environment with a successful track record of achievements. However, this is not essential as we will give you all the tools and training you need to succeed.
Many of our high performers have come from a variety of different backgrounds and not all are from sales. If you’re looking to start a career in sales, develop an existing career, or simply find out more please apply.
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Skills Required
- Confidence, resilience, and a friendly, warm personality
- Ability to communicate with diverse customers and build strong relationships
- Self-motivation and strong organizational skills for managing schedules and time independently
- Persistence, results focus, and ability to set objectives, monitor progress, and take corrective action
- Experience as a field sales consultant or sales consultant in a contact center, with a successful track record
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
