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Provide expert technical support for infrastructure services, implement and troubleshoot infrastructure projects, monitor systems for optimal performance, develop documentation, and collaborate to improve infrastructure operations while applying best practices.

Provide advanced infrastructure technical support, implement and monitor infrastructure projects, troubleshoot systems, develop documentation, and collaborate to improve infrastructure efficiency. Apply data analysis, critical thinking, and deep technical knowledge to resolve complex infrastructure issues.

Translate large, complex datasets into actionable insights, dashboards, and business requirements. Perform data cleansing, analysis, visualization, define acceptance criteria and data product requirements, and liaise between stakeholders and technical teams to improve data quality and inform strategic decisions.

Lead advanced threat investigations, drive proactive threat hunting, develop and engineer SIEM/Elastic detection content, produce actionable threat intelligence, mentor junior analysts, coordinate incident response and present findings to stakeholders while supporting an on-call rota and occasional customer travel.

Design and implement automated tests (web, mobile, API), integrate them into CI/CD, create test plans and reports, support story acceptance criteria, review solutions, and promote a quality-first mindset and developer testability within Agile teams.

Implement and configure SAP Production Planning (PP) processes: create production schedules, perform MRP and capacity planning, manage production orders and inventory in SAP, monitor shop-floor activities, analyze production data, identify bottlenecks, and support SAP project implementation and testing to optimize production efficiency and reduce costs.

Engineer and support Splunk Enterprise and Splunk Cloud: manage platform components, onboard and troubleshoot security log sources, develop and tune SPL searches/alerts/dashboards, support SOC detection and investigations, integrate cloud/EDR/identity data, troubleshoot performance, maintain documentation, and participate in on-call rotations.

Lead and maintain automated testing frameworks for data-driven, cloud-native applications. Manage functional, automation, performance, chaos, and security testing; reduce manual tests; integrate with Agile teams and CI/CD; mentor engineers; and ensure end-to-end test coverage using monitoring and big-data tooling.

The Partner Sales Manager drives revenue through strategic engagement with key technology partners, managing relationships, sales pipelines, and joint marketing initiatives.

The Regulatory Reporting Specialist prepares and submits regulatory reports, manages communications with the Italian Revenue Agency, and conducts financial data checks and reconciliations.