Top Tech Jobs & Startup Jobs

Own and execute strategic account plans to drive revenue and long-term customer success. Act as a consultative advisor to institutional customers, identify growth opportunities from data and usage trends, influence cross-functional teams, oversee deal governance, and ensure alignment with policies and revenue objectives.

Lead a remote customer support team (~30) for ed2go, overseeing daily call center operations, SLA and quality metrics, workforce management, reporting, coaching, escalations, and cross-functional improvements to enhance learner experience across phone, email, chat, and web.

Senior, customer-facing role owning strategic account revenue and relationships for higher education. Lead contract negotiations, multi-year account planning, renewals, upsell, and data-driven program optimization. Collaborate cross-functionally to drive adoption of Cengage business models (CU/IA/EA), manage change, and serve as trusted advisor to senior academic and administrative stakeholders.

Embed with strategic higher-education partners to design, build, and ship production AI and platform integrations (LLM/RAG, LTI) across Cengage products. Own end-to-end deployments, write production code, ensure compliance and accessibility, evaluate AI safety and outcomes, mentor FDEs, and translate field learnings into product roadmap contributions.

Senior Business Systems Analyst partnering with Sales, Marketing, Customer Success, Finance, and Technology to design scalable lead-to-cash processes and Salesforce solutions. Leads discovery sessions, writes requirements and user stories, supports UAT and releases, and drives process improvements, automation, data quality, and governance across Salesforce Sales Cloud.

Lead vision and execution for learner-centered EdTech experiences. Build and mentor a world-class UX organization, embed UX across product development, integrate AI-assisted prototyping, accessibility, personalization, and automation, and collaborate with Product, Engineering, and Learning Science to improve measurable learning outcomes.

Lead remote K‑12 engineering teams to design, architect, and deliver high-availability cloud-native education platforms. Combine people management, Agile delivery, and hands-on technical leadership to modernize legacy systems, implement CI/CD and IaC, integrate emerging GenAI capabilities, and drive measurable improvements in user engagement and product performance.

Manage paid digital channels (PPC, Paid Social, Display, Affiliate) to drive lead generation. Develop testing and CRO strategies, optimize ROAS and budgets, source partners/vendors, coordinate cross-functional resources, and report campaign performance and KPIs to management.

The UX Designer will lead design for eCommerce flows, create engaging user experiences, and validate designs using data and testing, collaborating closely with teams to achieve business goals.

Designs and runs sales enablement programs: implement sales methodologies, develop playbooks, deliver training and coaching, manage enablement tools, measure performance, and partner with sales, ops, marketing, and product to improve seller productivity and onboarding.