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Supervise and support airside operations and staff to deliver safe, efficient ground services and exceptional guest experiences. Oversee training, escalate guest issues, operate ground service equipment, manage fueling and cargo tasks, enforce safety and security protocols, and maintain accurate records.

Provide exceptional guest hospitality and perform airside ground services (fueling, de-icing, towing, marshalling, loading luggage, shuttle driving). Operate ground service equipment, maintain safe ramps, follow SOPs/security procedures, complete records, and proactively address safety concerns while working nights, weekends, and outdoors.

Lead and supervise Airside Experience Specialists to deliver safe, efficient airside services and exceptional guest experiences. Oversee airside operations, provide on-the-job training, resolve guest escalations, enforce safety and security protocols, operate ground service equipment, handle fueling and cargo tasks, and maintain accurate records and compliance.

Act as the primary HR Business Partner for Area Directors and General Managers, translating business priorities into people strategies. Lead talent lifecycle activities, coach leaders, manage complex employee relations and union matters, drive organizational effectiveness, enable change, and use workforce data to inform HR solutions and compliance.

Lead and supervise base operations teams to deliver safe, efficient, high-touch service for private aviation guests and crews. Manage scheduling, training, ramp and ground service activities, regulatory compliance, inventory, security, fuel handling, emergency response, and frontline guest escalation while occasionally performing operational duties.

Senior HR leader who partners with operations to translate business priorities into a 12–24 month people strategy. Leads HRBPs, coaches senior leaders, drives talent lifecycle, succession planning, org design, workforce modeling, and partners with COEs to solve complex people challenges. Manages HR budget and handles escalated labor/employee relations; frequent regional travel required.

The Airside Experience Specialist ensures safe operations for aviation services, operates ground equipment, and provides exceptional guest service in various conditions.

Lead the design and implementation of cloud infrastructure for AI platforms, including managing MLOps pipelines and optimizing performance for operational AI solutions.

As an Airside Experience Specialist, you will ensure exceptional guest experiences in a private aviation terminal by providing hands-on operational support, engaging with guests, operating ground service equipment, and ensuring safety and compliance.

As an Airside Experience Specialist, you ensure exceptional guest service while executing airside operations, handling ground service equipment, and providing support for aircraft. Flexibility in scheduling and a service-first mindset are key.