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Leads and manages a vacation sales team, driving package sales and budget achievement. Responsibilities include recruiting, onboarding, coaching, training, performance management, team retention, guest engagement, incentive communication, and collaboration with Great Wolf Lodge to improve the guest experience.

Develops, coordinates, and delivers Direct Marketing training for new hires and existing team members. Facilitates onboarding, creates training content, tracks attendance and completion, monitors sales and productivity, evaluates post-training performance, coaches employees, and reinforces compliance. The role also manages trainee complaints, documents policy violations, supports corrective action, and partners with sales leadership to identify development opportunities and maintain a safe, productive workplace.

Leads Sales Managers, TO Managers, and Sales Executives to exceed sales goals. Responsibilities include recruiting, coaching, developing sales talent, analyzing performance metrics, executing action plans, ensuring compliance with sales processes, improving customer experiences, and partnering with senior leadership to drive revenue, profitability, and organizational results.

Reviews and validates client contracts, explains paperwork, provides notary services, resolves documentation discrepancies, and supports transaction completion. The role follows up on missing documents or funds, coordinates with Contracts and Sales, ensures quality and compliance, and delivers professional customer service to new owners and guests. Flexible evening, weekend, and holiday availability is required.

Presents Hilton Grand Vacations ownership products and programs to prospective buyers, generates sales and referrals, follows up with clients, resolves guest issues, and maintains professional customer relationships. The role requires sales training participation, use of company sales technology, flexible scheduling, and adherence to company policies. Candidates need sales experience, timeshare experience, or the ability to obtain a real estate license; high-end sales negotiation experience is preferred.

Support homeowner account administration by processing and posting payments and adjustments, directing payments to proper accounts, endorsing and depositing payments, submitting refunds, archiving payment images/correspondence, researching missing payments, mailing statements, tracking check/ACH requests, creating/updating procedures, ordering supplies, sorting departmental mail, and assisting with special projects while maintaining compliance and customer service.

Leads a team of 3–4 Sales Representatives selling vacation packages in retail locations. Responsibilities include driving sales, implementing sales strategies, analyzing performance, training team members, fostering continuous learning, and ensuring compliance with company policies and procedures. The role requires strong communication, negotiation, problem-solving, teamwork, self-motivation, and availability for evenings, weekends, and holidays.

Promotes and books vacation ownership presentations, previews, and mini-vacation packages. Provides concierge services by recommending local restaurants and attractions, distributes approved promotional materials, delivers excellent guest service, and supports the tracking and implementation of marketing programs.

Promotes and books vacation ownership presentations, previews, and mini-vacation package sales at off-property locations. Confirms guest appointments, distributes promotional materials, follows gifting and eligibility procedures, and supports location standards. The role requires face-to-face consumer sales or marketing experience, strong interpersonal skills, local-area knowledge, flexibility, professional presentation, multitasking ability, and resilience when handling rejection.

Leads timeshare sales operations to maximize net sales volume and achieve organizational targets. Partners with the Director of Sales on policies and process improvements, promotes collaboration across sales and administrative teams, conducts meetings, trains staff on sales policies, ensures contract accuracy, and coaches sales executives through closing. Requires a flexible schedule, timeshare sales experience, team supervision or mentoring experience, and strong interpersonal and productivity skills.