Top Tech Jobs & Startup Jobs

Senior Site Reliability Engineer responsible for improving reliability, scalability, performance, and observability across a high-traffic, multi-tenant SaaS platform. The role manages Kubernetes and AWS infrastructure, Infrastructure-as-Code, monitoring, alerting, tracing, incident response, SLOs, automation, and on-call operations. The engineer partners with software teams to improve resilience, leads incident management and postmortems, and helps establish SRE standards and practices.

Manages strategic relationships with O.C. Tanner’s largest clients, ensuring program success, contract compliance, retention, and revenue growth. The role monitors client KPIs, resolves complex issues, develops strategic solutions, leads executive presentations and strategy discussions, manages projects, coordinates internal resources, and partners with Sales. It also mentors team members, improves processes, and travels to client locations for strategic reviews.

Partners with clients, business stakeholders, and technology teams to gather requirements and deliver accurate custom reporting solutions. Uses SQL and relational data to develop, validate, test, document, and support payroll, tax, audit, compliance, and operational reports. Investigates data quality issues, resolves discrepancies, supports automation, and communicates requirements, risks, and outcomes across teams.

Partners with business stakeholders and technology teams to translate business needs into system requirements, user stories, process flows, and acceptance criteria. Analyzes processes and systems to identify improvements, supports solution delivery and testing, uses SQL and reporting for analysis, and communicates risks, dependencies, and outcomes across teams.

Lead and grow the DevOps team to maintain cloud products, databases, and services. Prioritize engineering and operational work, drive automation, monitoring, security remediation, KPIs, and roadmaps. Collaborate across functions, report system performance, and participate in on-call support.

Design, build, and maintain AWS cloud infrastructure, CI/CD pipelines, and Kubernetes container platforms using IaC (Terraform). Automate infrastructure with Go/Python/Java, improve observability, troubleshoot production systems, participate in on-call rotation, and collaborate with cross-functional teams to ensure secure, scalable deployments.

Lead client implementation and onboarding of the Culture Cloud, guide customers through program setup, demonstrate software, resolve setup issues, build client relationships, collaborate with Sales and internal teams, share best practices, and contribute to process improvements to ensure successful program launches and ongoing engagement.

Lead and establish a Product Content discipline embedded in Product Experience. Define product language systems, governance, voice/tone, naming, localization, accessibility, and AI-readiness. Partner with product, design, engineering, marketing, and research to improve onboarding, notifications, workflows, and platform communication. Mentor teams, set standards, drive consistency, and embed content strategy in product planning to increase usability, adoption, trust, and scalability.