O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.
Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.
The DevOps Manager leads the DevOps team, overseeing developer tooling/support and maintaining multiple cloud products, databases and services. This role involves handling and prioritizing engineering efforts and ad-hoc operational tasks, while continuously improving quality and productivity through automation.
A successful candidate will be an experienced manager ready to take on new challenges, with a strong focus on metrics and operational excellence, excellent recruiting and people-development skills, and the ability to lead multi-functional teams.
Responsibilities
- Work closely with engineers and other engineering managers to architect, develop, and implement technical requirements.
- Report on the status of development, quality, operations, and system performance to senior management.
- Drive monitoring, process, security, and service improvements.
- Collaborate with cross-functional teams to plan, design, develop, deploy, and maintain applications and services within budget and on schedule.
- Lead, hire, retain, mentor, and develop talent on the team.
- Assess, prioritize, and remediate security vulnerabilities.
- Manage and execute operational excellence and KPIs.
- Build technology roadmaps to meet ongoing business needs.
- Create, maintain, and prioritize engineering tasks.
- This position will require some support outside of business hours and on-call rotation.
Basic Qualifications
- 5+ years of relevant technical experience.
- 3+ years of experience in recruiting, managing, and mentoring small to medium technical operations or software engineering teams.
- BS in Computer Science or a related certifications or equivalent experience.
- Experience prioritizing product, engineering, support, and ad-hoc requests.
- Experience supporting and monitoring a highly distributed environment.
- Experience with Kubernetes, Linux, Docker, and Infrastructure as Code.
- Experience with at least two of the following programming languages: Go, NodeJS, Linux Shell, Python.
- 3+ years of experience with cloud-based infrastructure and AWS services.
- Experience with software development, engineering, deployment, and CI/CD in a micro architecture environment.
- Experience with tools such as Git, Terraform, and Github Actions
- Knowledge and use of Agile methodologies, i.e., Kanban, Scrum, Lean.
Preferred Qualifications
- Experience leading and working with offshore teams.
- Experience prioritizing competing demands, scoping large efforts, and negotiating timelines.
- Experience influencing engineering best practices.
- Hands-on experience architecting, designing, and developing application code.
- Experience designing fault-tolerant distributed systems.
- Experience leading production support research/efforts.
Skills Required
- 5+ years of relevant technical experience
- 3+ years recruiting, managing, and mentoring small to medium technical operations or software engineering teams
- BS in Computer Science or related certifications or equivalent experience
- Experience prioritizing product, engineering, support, and ad-hoc requests
- Experience supporting and monitoring a highly distributed environment
- Experience with Kubernetes, Linux, Docker, and Infrastructure as Code
- Experience with at least two of: Go, NodeJS, Linux Shell, Python
- 3+ years of experience with cloud-based infrastructure and AWS services
- Experience with software development, deployment, and CI/CD in a microservices environment
- Experience with tools such as Git, Terraform, and GitHub Actions
- Knowledge and use of Agile methodologies (Kanban, Scrum, Lean)
- Experience leading and working with offshore teams
- Experience prioritizing competing demands, scoping large efforts, and negotiating timelines
- Experience influencing engineering best practices
- Hands-on experience architecting, designing, and developing application code
- Experience designing fault-tolerant distributed systems
- Experience leading production support research/efforts
O.C. Tanner Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about O.C. Tanner and has not been reviewed or approved by O.C. Tanner.
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Retirement Support — Retirement contributions are positioned as market‑leading with strong employer matching, and the retirement program is frequently highlighted as a standout part of the total package.
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Strong & Reliable Incentives — Bonuses and profit‑sharing are established components of total compensation, with periodic and consistent payouts contributing meaningful value beyond base pay.
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Healthcare Strength — Multiple medical plan options and employer‑supported health resources, including onsite services, indicate robust healthcare coverage complemented by wellness incentives and advisory support.
O.C. Tanner Insights
What We Do
O.C. Tanner develops employee recognition strategies and rewards programs that help companies appreciate people who do great work. O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com. ABOUT OUR PRODUCTS: Yearbook™ started a service award revolution. As the biggest innovation in service awards in 50 years, Yearbook has earned the right to be called a game-changer. Hundreds of thousands of recipients have loved the way Yearbook transforms service awards into unforgettable celebrations among friends at work. Check it out: http://www.octanner.com/products/celebrate-careers. Our popular Numeral™ awards capture career stages in trophies people love. Available in clear acrylic or metallic versions, Numerals can be customized to complement your brand or companion Yearbook. Explore awards: http://www.octanner.com/why-choose-us/awards-strategy When a person or team achieves outstanding results, big or small, it’s time to shine a spotlight on what they did and to reward their great work with an experience equal to their accomplishment. Our world-class performance recognition awards, programs, and fulfillment make it happen. Discover more about our performance and social platforms: http://www.octanner.com/products/performance-recognition Connect with us on... Twitter @octanner Facebook www.facebook.com/octannercompany Slideshare http://www.slideshare.net/octannercompany Instagram http://instagram.com/octannercompany YouTube http://www.youtube.com/user/octannercompany
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