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Drive customer business outcomes by transforming existing workflows with AI agents and automation. Diagnose processes, build alongside customer teams, guide governance and change management, forecast AI consumption, partner on services, lead executive relationships, and support renewals through measurable evidence of adoption, retention, and expansion.

Manage and grow channel partnerships across Southeast Asia, including partner strategy, sales execution, strategic account management, pipeline and forecast ownership, partnership agreements, performance optimization, and portfolio targets. The role requires collaboration across internal teams, relationship development, full-cycle sales leadership, and evaluating partnership opportunities and risks.

Own and scale monday.com’s HR technology ecosystem following its SuccessFactors implementation. Manage HRIS data, configurations, workflows, integrations, requirements, testing, and end-to-end projects. Partner cross-functionally with HR, Finance, Payroll, and IT while improving data quality. Build AI-powered workflows and automation using tools such as n8n, Claude API, monday agents, Cursor, and Snowflake to reduce manual work and expand HR capabilities.

Build and lead an internal infrastructure platform connecting R&D and infrastructure teams. Design APIs, abstractions, self-service workflows, Kubernetes and cloud resource management, and AI agent capabilities. Establish guardrails, observability, evaluation, auditability, and reliability for automation running against production systems. Lead architecture decisions and multi-team initiatives, mentor engineers, gather user feedback, drive adoption, and maintain platform reliability.

Owns technical capabilities across the APJ partner ecosystem by designing partner practices, packaged solutions, AI and automation offerings, delivery methodologies, implementation standards, and quality programs. Assesses partner readiness, drives certification and delivery quality, enables scalable enterprise deployments, and supports partner services revenue and AI/platform expansion. The role requires strong enterprise architecture, partner economics, executive engagement, and experience with GSIs, SIs, and ISVs.

Own the strategy, development, customer adoption, governance, and commercialization of monday.com's External Agents product. Build AI agent prototypes and integrations using MCP, APIs, webhooks, OAuth, and workflow tools. Partner directly with enterprise customers and forward-deployed engineers to turn successful customer solutions into scalable product capabilities, establish recurring agent workflows, and shape pricing and packaging.

Own monday CRM’s partner-led go-to-market strategy across EMEA. Build and scale relationships with SIs, GSIs, AI-native implementation partners, and CRM agencies; define positioning and competitive messaging; create sales enablement tools; and drive customer acquisition, expansion, win rates, and deal velocity. The role partners cross-functionally with Product, Sales, Marketing, and Partnerships while monitoring market trends and translating customer, product, and competitive insights into strategic decisions.

Build and ship production AI agents for monday.com’s Sidekick assistant, including tool use, reasoning, memory, context management, and agentic workflows. Own offline and online evaluation, observability, latency, cost, and quality improvements. Collaborate with product and design to develop AI features from prototype through production while applying current agentic techniques to ambiguous problems.

Provides legal counsel on AI and technology products across their lifecycle, from design and architecture through launch and operation. Advises Product, R&D, Security, Data, Privacy, and commercial teams on AI governance, privacy, IP, contracts, regulatory compliance, product disclosures, and risk. Drafts and negotiates technology and AI agreements, supports governance frameworks, monitors regulatory developments, and develops practical guidance and training for global legal and business teams.

Own the vision, strategy, roadmap, and execution for monday CRM Sales. Lead development of AI-powered agentic experiences that automate sales workflows, surface insights, and improve deal execution. Collaborate with engineering, design, AI/ML, data, analytics, sales, customer success, and GTM teams. Use customer feedback and quantitative metrics to prioritize products across desktop and mobile.