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As a Project Manager in the Operations Team at TransUnion, you'll oversee and manage projects, serve as the liaison between stakeholders, and provide leadership in IT projects. You'll direct cross-functional teams, manage project budgets, interface with stakeholders on project issues, and ensure compliance with Service Level Agreements.
The Bilingual Voice Associate will manage inbound calls related to TransUnion's products, provide exceptional customer service by resolving queries, educate consumers on services, and maintain a strong knowledge of financial principles. They will ensure adherence to company policies while achieving performance targets and handle customer interactions professionally.
As Principal for Alternative Data Products, you will strategize, source, and develop products utilizing alternative data to optimize underwriting and risk assessment. You'll lead global initiatives, integrate diverse data sources, and collaborate with teams to ensure compliance and meet market demands.
The Customer Relations Advisor at TransUnion will manage consumer complaints related to credit reports, working with internal and external parties to resolve issues. Responsibilities include reviewing potential complaints, ensuring quality assurance, and handling queries as part of the customer relations team.
The Finance Analyst will analyze business trends, provide financial and business analytics, manage month-end close processes, and assist with internal and external audits, all while ensuring compliance with regulations.
The Cash Flow Underwriting Product Manager will define and execute the global strategy for cash flow underwriting products, manage product lifecycles, and drive new product development while collaborating with regional teams and stakeholders.
The Sr. Analyst, Solution Consulting role focuses on driving credit solution consulting services, identifying client business issues, developing solutions, and supporting solution development. The candidate must have strong experience in banking or consulting, programming skills, and proficiency in statistical software to perform analysis and model financial data.
As the Director of UK Delivery at TransUnion, you will lead a team focusing on process management, optimization, and customer solutions while driving innovation through automation and new tools. You will mentor staff, manage business relationships, oversee project execution, and ensure quality delivery of customer orders.
The Senior Product Manager for Voice Services at TransUnion will lead the Voice Services team, focusing on LSR Automation, Industry Carrier Management, and product management. Responsibilities include managing product roadmaps, collaborating with various stakeholders, enhancing customer experience, and deploying solutions. The role requires experience in telecom, SQL proficiency, and knowledge of industry standards like WICIS and LSOG.
The IT Service Continuity Manager will design, implement, and manage the IT Service Continuity framework, focusing on enhancing disaster recovery and operational resilience. Responsibilities include maintaining compliance with policies, overseeing disaster recovery exercises, and collaborating with stakeholders to promote technology resilience across the organization.
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