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Manage telecommunications provisioning and customer support tickets, process and interpret LSRs and related records (LOA, COB, CSR, LIDB, CNAM, E911), coordinate with vendors and customers, monitor queues, perform QA activities, and support training and special projects to ensure accurate, timely voice service delivery.

Design, build, and maintain scalable backend services and REST APIs using C#/.NET. Lead technical design, drive CI/CD and automated testing, troubleshoot production issues, mentor developers, collaborate in Agile Scrum with product, architecture, data engineering, QA, and operations to deliver secure high-performance solutions.

Lead commercial business growth for TransUnion's MSME lending solutions through business development, deal origination, partnerships, strategy refinement, cross-functional coordination, and KPI-driven revenue delivery.

Lead business analysis across full project lifecycles using waterfall and agile approaches. Perform impact and As-Is analysis, create business cases and traceable requirements, document processes and technical landscapes, manage stakeholders, drive timelines, and strengthen delivery governance and quality for medium-to-large IT and transformation programmes.

Lead commercial business development for MSME lending: originate deals, build partnerships, refine product-market fit, drive revenue, and coordinate cross-functional delivery with Products, Sales, Operations and IT.

Drive new business and expand revenue as an Account Executive I through solution-led selling. Lead end-to-end sales cycles, prospecting, pipeline creation, pricing, negotiations, and forecasting while partnering with cross-functional teams to support adoption of TransUnion data and analytics solutions.

Senior sales leader responsible for managing and growing large, complex accounts, developing and executing account-specific sales strategies, negotiating with customers, and partnering internally to deliver strategic solutions. Requires 10+ years of enterprise outside/inside sales experience, proficiency in SalesForce, frequent face-to-face engagement with C-level decision makers, hybrid onsite work two days/week, and up to 50% travel.

Develop and execute social media content strategies, manage the digital agency, create and maintain content calendars, write and publish platform-specific copy, monitor and moderate channels, analyze performance and report KPIs, create original audiovisual content, and collaborate with stakeholders to align content with brand and business goals.

Act as the technical point of contact for clients during API integrations: troubleshoot integrations, provide implementation best practices, build and maintain SDKs, support product enhancements, and assist pre-sales with technical responses and presentations to accelerate go-live.

Lead end-to-end insider threat investigations, analyze technical/behavioral/business context, collect and preserve evidence across endpoints, network, cloud, identity and collaboration platforms, conduct interviews, produce executive-ready reports and recommendations, partner with HR/Legal/Compliance, identify trends and control gaps, and develop playbooks and program improvements.