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Team Overview
The UK Decision Services team delivers software solutions that help banks, building societies, retailers, and other financial services organisations assess credit risk and make informed lending decisions.Using data from credit reference agencies and other sources, the team designs, configures, tests, and supports decisioning solutions that enable clients to deliver fast, compliant, and accurate outcomes for their customers.
This role reports to the Manager, Technical Consultant. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview And Core Responsibilities
This is a junior technical role for someone who enjoys solving problems, working with data, and learning how software turns business requirements into automated decisions. You do not need previous experience with decisioning software. We welcome relevant experience gained through education, coursework, bootcamps, placements, apprenticeships, personal projects, or employment. You will receive support to develop your knowledge of decisioning technology, credit risk, testing, and client solution delivery.
- Support the design, configuration, testing, and delivery of decisioning software solutions for financial services clients.
- Learn how to translate business requirements and solution designs into clear rules, workflows, and software configurations.
- Use credit bureau and client data to support credit risk and lending solutions.
- Complete testing and data validation checks to confirm that solutions are configured correctly and perform as expected.
- Help investigate software issues and defects, identify possible causes, and work with colleagues to resolve them.
- Create and maintain clear business, functional, and technical documentation.
- Work with technical colleagues, project teams, clients, and third-party partners to support project delivery.
- Provide progress updates, ask questions, and contribute ideas throughout the project lifecycle.
- Support solution implementation, change requests, issue resolution, and post-production activities.
Required Knowledge And Experiences
- An interest in technology, data, software configuration, and solving business problems.
- Examples of using logical thinking to analyse a problem, investigate an issue, or develop a practical solution.
- Ability to understand instructions or requirements and break them down into clear steps.
- Clear written and verbal communication skills, with the confidence to ask questions and work collaboratively.
- A degree, diploma, apprenticeship, bootcamp, or relevant coursework in Computer Science, Software Engineering, Information Technology, Data, Mathematics, Science, Business, or a related subject, or equivalent practical experience.
- A willingness to learn decisioning technology, credit risk concepts, software testing, and client solution delivery.
Required Technical Skills
- Basic programming or scripting knowledge in at least one language, such as Python, Java, JavaScript, C, C++, C#, or Lua.
- Basic understanding of Structured Query Language (SQL), databases, spreadsheets, or another method used to query, interpret, and validate data.
- Experience applying logical rules, conditions, workflows, or step-by-step processes to solve a technical problem.
- Confidence using Microsoft Excel and Word to review information and produce clear documentation.
We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:
- Exposure to software testing, test cases, data validation, or defect investigation.
- Experience with APIs, data structures, system configuration, or rules-based and workflow-driven software.
- Awareness of financial services, lending, credit risk, or automated decision-making.
- Experience working on a group technical project or explaining technical information to others.
What’s in it for you?
At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
- 26 days annual leave and bank holidays (increasing with service)
- Global paid wellness days off and a bonus day off to celebrate your birthday
- A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
- Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart
TransUnion – a place to grow:
If there’s something on the list of essential or desirable skills that you can’t quite tick off, don’t let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.
Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.
Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected].
Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this.
We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance.
Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Analyst, Business Systems
Skills Required
- Experience working in a professional software development environment, including project deliveries across physical or virtual teams
- Strong communication and team-working skills with ability to develop effective relationships with clients and third-party suppliers
- Strong problem-solving skills with ability to identify root causes and drive permanent resolutions
- Ability to work independently, manage priorities, and deliver within defined deadlines with minimal supervision
- Higher Education degree in Science, Maths, Technology, or Business, or relevant industry experience
- Microsoft Office Suite (Excel and Word)
- Programming languages: Python, Java, JavaScript, C (or derivatives), Lua
- Basic knowledge of testing tools (e.g., SOAP UI) and testing processes
- Software configuration experience
- Understanding of finance and credit risk strategies and products
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — The package includes day-one medical coverage with multiple plan options, HSA/FSA, dental, vision, disability resources, and robust mental-health support (therapy, coaching, EAP).
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Parental & Family Support — Offerings include 12 weeks of paid parental leave with a gradual return, adoption and caregiver assistance, dependent-care FSA, Care@Work, and recognition for inclusive family benefits such as subsidized childcare and fertility reimbursement.
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Leave & Time Off Breadth — Flexible time off, 10 paid holidays, two global wellness days, and paid volunteer time indicate a broad time-off program.
TransUnion Insights
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What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Employees engage in a combination of remote and on-site work.
