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Lead regional telecom go-to-market and growth initiatives for SaaS, CPaaS, services, and emerging telecom solutions. Collaborate with HQ, Sales, Product, Marketing and Partnerships to build pipeline, increase adoption, run regional sales and cross-sell campaigns, represent Infobip at industry events, and support strategic account planning through market analysis and solution execution.

As an Account Manager, you'll grow and retain Tier 1 customers by understanding their needs, driving growth, and coordinating with internal teams for technical support and account optimization.

The Business Development Representative will be the first contact for prospective clients, responsible for identifying and qualifying leads, and nurturing them to build a strong sales pipeline through various communication channels.

Serve as a trusted advisor for enterprise SaaS customers to drive adoption, retention, and growth. Build relationships, coordinate cross-functional teams, define adoption/expansion plans, analyze usage data (e.g., Amplitude), run onboarding and demos, mitigate account risks, ensure renewals, and identify cross-sell opportunities while maintaining customer satisfaction and meeting KPIs.

As a Senior Customer Success Executive, you will drive product adoption, retention, and growth for strategic SaaS customers, managing C-level relationships and ensuring a world-class experience.

As a Sales Development Representative at Infobip, you'll manage inbound leads, qualify prospects, set high-quality meetings for sales teams, and collaborate with marketing to enhance lead quality.

Generates qualified sales pipeline through outbound prospecting across assigned regions, industries, and target accounts. The role researches prospects, identifies stakeholders, conducts outreach through email, phone, LinkedIn, and digital channels, and schedules meetings for account executives and customer-facing teams. Responsibilities include maintaining accurate Salesforce and outreach-platform data, supporting campaigns, learning Infobip solutions, using AI and automation, collaborating cross-functionally, and applying coaching to improve performance and prepare for future sales progression.

Respond to inbound leads quickly, qualify prospects via calls/chats/forms, segment and route opportunities, set meetings for Account Executives, maintain and enrich Salesforce lead/account data, ensure lead quality, collaborate with Marketing, and meet SLAs and meeting/attendance targets.

Execute outbound prospecting across target accounts using email, phone, LinkedIn and outreach platforms; research accounts and stakeholders; generate qualified meetings for Account Executives; maintain Salesforce and outreach data; leverage AI and automation to improve outreach; collaborate with sales teams and continuously learn product and use cases.

Execute outbound prospecting across target accounts using email, phone, LinkedIn and digital channels. Research accounts and stakeholders, generate qualified meetings for Account Executives, maintain data in Salesforce and outreach platforms, follow qualification standards, and leverage AI and automation to improve outreach and productivity.