Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
Purpose:
-The Business Development Representative (BDR) is an individual contributor role within the regional sales structure with direct reporting line to the Business Development Lead.
-The BDR is responsible for outbound prospecting, pipeline generation, and identifying new business opportunities across assigned regions, industries, and target accounts. The BDR works closely with Regional Sales teams, Account Executives, and Customer Facing teams to support strategic pipeline growth initiatives and generate qualified meetings and opportunities.
-The BDR is responsible for researching target accounts, identifying relevant stakeholders, and executing structured outbound outreach activities using multiple engagement channels and modern prospecting methodologies.
-The outcome of the BDR role is generating high-quality meetings, sales opportunities, pipeline contribution, and supporting regional growth objectives through proactive business development activities.
-The BDR role is also designed as a key talent development position within the commercial organization, preparing employees for future progression into Mid-Market and Tier 1 Customer Facing roles.
Main Responsibilities:
Execute outbound prospecting activities across assigned regions, industries, and target accounts
Identify and engage prospective customers using email, phone, LinkedIn, and other digital outreach channels
Research target accounts, customer segments, industries, and buying personas to identify new business opportunities
Generate qualified meetings and sales opportunities for Customer Facing teams and Account Executives
Work closely with Regional Sales teams and Customer Facing teams to support pipeline generation initiatives and strategic growth priorities
Support industry, squad, and regional pipeline generation campaigns and initiatives
Maintain outreach sequences and prospect engagement activities using approved tools and methodologies
Use best-in-class prospecting and research tools to identify relevant contacts, validate information, and enrich account data
Maintain accurate prospect, account, and activity data within Salesforce and outreach platforms
Follow qualification standards and outreach best practices to ensure high-quality pipeline generation
Build and maintain knowledge of Infobip solutions, products, industries, and customer use cases
Collaborate with Marketing, Sales Enablement, and Customer Facing teams to improve outreach effectiveness and conversion rates
Provide ongoing market feedback and prospect insights to support continuous process and messaging optimization
Utilize AI tools and automation to improve prospect research, outreach preparation, productivity, and engagement quality
Participate in onboarding, coaching, enablement, and continuous learning initiatives
Accept feedback, coaching, and training to support continuous professional development and career progression.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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