Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
As a Regional Telecom Growth Lead, you will drive the growth of telecom-focused revenue streams across your assigned region by combining industry expertise, strategic thinking, and close cross-functional collaboration. You will work closely with HQ Telecom Growth Leads, Revenue teams, Marketing, Partnerships, and Product teams to customize and execute go-to-market strategies for SaaS, CPaaS, services, and emerging technology solutions sold to and through telecoms. Acting as a regional telecom industry expert, you will stay closely connected to market trends, customer challenges, and competitive developments while identifying opportunities to strengthen Infobip’s position with telecom operators as customers, partners, and suppliers. Alongside regional telecom growth responsibilities, you will also continue to manage a smaller operational region as an OP Manager.
What you’ll do
- Drive the rollout of regional telecom go-to-market strategies for SaaS, CPaaS, services, and emerging technology revenue streams in collaboration with HQ Telecom Growth Leads
- Monitor telecom industry trends, CX transformation initiatives, and competitive developments to build regional market insights and identify growth opportunities
- Contribute to telecom-focused go-to-market planning in key regions and countries with the goal of improving pipeline growth, sales velocity, and win rates
- Define and execute solution and sales initiatives together with Revenue, Product, and Marketing teams to increase adoption of telecom-focused offerings
- Coordinate regional sales, cross-sell, upsell, and marketing initiatives aimed at growing telecom-related revenue streams and achieving business targets
- Foster collaboration and knowledge sharing within telecom-focused sales communities across the region through aligned frameworks and initiatives
- Represent Infobip in telecom industry events, associations, and customer engagements while promoting telecom CX transformation initiatives
- Analyze telecom customer and partner use cases, revenue streams, market feedback, and lost opportunities to support continuous improvement of the telecom consultancy offering
- Collaborate with Sales, Marketing, Product, and Partnerships teams to identify gaps, optimize offers, and explore high-potential telecom opportunities in regional markets
- Participate in strategic account planning sessions with cross-functional teams supporting key telecom accounts
- Track telecom sales opportunities and pipeline performance while identifying process improvements that support stronger business results
- Identify and develop strategically important telecom opportunities across the assigned sub-region
- Lead and coordinate telecom sales processes from opportunity identification through deployment and commercial activation
What makes you a strong fit
- Bachelor’s degree in Business, Telecommunications, Engineering, Computer Science, or a related field
- Experience in telecom, SaaS, CPaaS, digital transformation, enterprise technology, or a related B2B technology environment
- Understanding of telecom industry trends, customer engagement technologies, and go-to-market strategies
- Experience collaborating with cross-functional teams including Sales, Marketing, Product, Partnerships, or Revenue organizations
- Ability to analyze market trends, customer needs, pipeline data, and business performance to identify growth opportunities
- Strong stakeholder management, communication, and presentation skills in customer-facing and internal environments
- Strategic mindset combined with an execution-focused approach to delivering business initiatives
- Ability to manage multiple initiatives across regional markets and work effectively in a fast-changing environment
- Fluent in English, both spoken and written
Nice-to-have qualifications
- Experience working with telecom operators or telecom-focused enterprise accounts
- Familiarity with CX transformation, customer engagement platforms, AI-driven communication solutions, or emerging telecom technologies
- Experience participating in industry events, partnerships, or telecom ecosystem initiatives
- Experience using AI tools or data-driven approaches to support business planning, market analysis, or sales execution
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-KS4Skills Required
- Bachelor's degree in Business, Telecommunications, Engineering, Computer Science, or related field
- Experience in telecom, SaaS, CPaaS, digital transformation, enterprise technology, or related B2B technology environment
- Understanding of telecom industry trends, customer engagement technologies, and go-to-market strategies
- Experience collaborating with cross-functional teams including Sales, Marketing, Product, Partnerships, or Revenue organizations
- Ability to analyze market trends, customer needs, pipeline data, and business performance to identify growth opportunities
- Strong stakeholder management, communication, and presentation skills in customer-facing and internal environments
- Strategic mindset combined with an execution-focused approach
- Ability to manage multiple initiatives across regional markets and work effectively in a fast-changing environment
- Fluent in English, both spoken and written
- Experience working with telecom operators or telecom-focused enterprise accounts
- Familiarity with CX transformation, customer engagement platforms, AI-driven communication solutions, or emerging telecom technologies
- Experience participating in industry events, partnerships, or telecom ecosystem initiatives
- Experience using AI tools or data-driven approaches to support business planning, market analysis, or sales execution
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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