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Serve as the technical bridge between financial institution prospects and Narmi’s digital banking platform. Lead consultative sales engagements, assess banking needs, deliver tailored product demonstrations, explain technical concepts and business value, and support deal closure. Collaborate with product, implementation, and customer success teams to develop solutions, track multiple concurrent deals, and differentiate Narmi against competitors and partners.

Supports project managers in delivering client implementations for Narmi’s digital banking platform. Responsibilities include validating configurations, integrations, and user flows; troubleshooting technical inquiries; coordinating with Engineering and Product; preparing project documentation and testing frameworks; advising financial institution staff; and escalating customer feedback. The role develops platform expertise while improving implementation processes and ensuring timely, accurate, fully operational deployments.

Lead design and delivery of account-opening features across consumer and business banking products. Improve application flows, build fraud safeguards, and develop full-stack solutions using React, JavaScript, Python, and Django. Collaborate with Product, Design, and engineering teams on technical direction while mentoring engineers, reviewing code, and improving testing and code quality.

Own strategy, renewals, expansion, and executive relationships for major enterprise bank and credit union accounts. Drive customer outcomes, retention, product adoption, and revenue growth while coaching Associate GMs. Partner with Product and Engineering to translate feedback into product requirements, use data to identify risks and opportunities, and manage high-level commercial and operational priorities.

Own Narmi’s accounting function end to end, including month-end and quarter-end close, general ledger, financial reporting, GAAP compliance, ASC 606 revenue recognition, audits, tax, controls, billing, cash management, and reconciliations. Build scalable accounting processes, determine outsourcing strategy, improve tooling and documentation, and advise founders and the board on accounting decisions.

Lead and grow a 3–5 person product design team, define design vision and strategy, establish scalable processes and design systems, mentor designers, recruit talent, and align design with Product, Engineering, and executive stakeholders to deliver user-centered fintech/SaaS products.

Lead finance and accounting functions including strategic finance, FP&A, accounting/controllership, audit, tax, treasury, fundraising support, and investor relations. Partner with founders, board, and cross-functional leaders on planning, forecasting, pricing, M&A readiness, and scaling the finance team while maintaining strong controls and GAAP compliance.

The VP of Product at Narmi will lead product strategy, manage a high-performing team across product management, design, and operations, and ensure product aligns with company goals. Responsibilities include defining product vision, driving execution, and enhancing customer experience.

Build and configure digital banking features for financial institution customers, solve novel technical challenges, extend APIs, prototype and scale solutions, automate workflows, and develop internal tools. Collaborate with Customer Success, Implementations, Product, and Engineering while identifying product gaps and communicating customer feedback to platform teams. The role is primarily in-person in New York City with occasional client travel.

Own end-to-end product design for key areas, from concept through shipped experiences. Collaborate with Product, Engineering, Marketing, Sales, and Customer Success; conduct user research; contribute to design systems and processes; mentor designers; and provide strategic design input while balancing user needs, business goals, and technical constraints.