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As a Software Engineer I in Implementations, you'll lead onboarding of new customers, build tools and integrations, diagnose issues, and apply AI solutions.

Manage end-to-end implementation projects for Narmi's platform, ensuring timely completion and high customer satisfaction, while coordinating internal and external teams.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

The Staff Software Engineer will lead the evolution of Narmi's instant payments solution, architecting real-time infrastructure and ensuring high availability while integrating security measures and mentoring the engineering team.

Build and maintain Narmi's consumer digital banking platform, delivering 0→1 features across the stack. Implement backend APIs (Django/DRF) and frontend experiences (React/TypeScript), collaborate cross-functionally, and iterate to improve user financial experiences.

Own AI features end-to-end from ideation to production for partner brands. Build evaluation, regression, and monitoring systems; embed with customers; codify playbooks and reliability infrastructure to safely ship GenAI/agentic systems at scale in a regulated environment.

Lead full-stack development of a new Financial Intelligence product: own features end-to-end, mentor engineers, collaborate with product on roadmaps and sprints, participate in code reviews and testing, and ensure delivery of high-quality, data-centric software. Occasional work in New York City required.

Serve as Narmi's fraud subject-matter expert across pre-sales, onboarding, and post-live support. Advise customers on fraud strategy, configure fraud tools, partner with Sales and Product, influence roadmap, and expand adoption of fraud solutions like Narmi Guard.

The VP of Product at Narmi will lead product strategy, manage a high-performing team across product management, design, and operations, and ensure product aligns with company goals. Responsibilities include defining product vision, driving execution, and enhancing customer experience.

Support customer relationships, assist with strategic planning, coordinate process improvements, manage upselling, troubleshoot issues, and communicate internally for customer delight.