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The Video and Design Manager at JumpCloud will create and execute a comprehensive video strategy, manage an in-house design team, support podcast production, and ensure alignment with corporate marketing priorities. They will oversee design guidelines and track metrics for video success, all while driving engagement through high-quality content production and syndication.

The Reseller Channel Manager will manage relationships with channel partners, generate customer acquisition strategies, assist with product positioning, and ensure partner compliance with programs. The role requires fostering partnerships, managing communication between teams, and achieving revenue targets.

As a Software Engineer at JumpCloud, you will develop OS applications for Mac and Windows, ensuring high quality and security. Responsibilities include design, coding, and collaborating within SCRUM teams, focusing on endpoint agent solutions and device management services.

As a Sales Engineer at JumpCloud, you will act as a technical advisor to assist organizations in evaluating the JumpCloud platform, provide product demonstrations, support sales teams, and help address customer challenges with JumpCloud solutions. Responsibilities include technical enablement, guiding prospects through trials, and identifying common issues for product development.

The Partner Solutions Architect will facilitate partner migrations to the JumpCloud platform from identity management systems like Active Directory and Okta. They will analyze partner needs, define milestones, provide technical guidance, conduct environment reviews, and collaborate for successful implementations and partner experiences.

Provide technical support and troubleshooting for complex issues, manage support tickets, collaborate with engineering teams, and maintain internal knowledge bases while ensuring high-quality customer experience. Responsible for direct communication with customers via various support channels including phone, email, and chat.