As the GTM Strategy Program Manager, you will own the Commercial Segment end-to-end. This is a greenfield opportunity where you will define the role’s impact, identify cross-functional gaps, synthesize data, and present a coordinated commercial strategy to senior leadership. You will serve as the single source of truth for segment performance, providing critical insights, acting as the primary strategic advisor.
What You'll be Doing:
Lead alignment of commercial segment across Sales, Marketing, PMM, and Product to build a unified tactical direction
Proactively identify execution and strategy gaps between region-based sales execution and segment-based corporate targets
Independently pull own metrics, construct custom reports, and synthesize complex multi-functional datasets without relying on a support team
Design and present comprehensive, data-backed updates regarding segment performance director to C-level executives and senior leadership
Oversee cross-functional preparation for Board meetings
What We're Looking for:
Deep knowledge within the identity/access management space
Strong analytical mindset with a proven track record of taking complex concepts down to structured outputs entirely independently
Robust understanding of customer motions, sales operations, and how to effectively translate product value propositions into market strategy
Heavily proficient in leveraging modern generative AI tools (such as Claude) to accelerate operations, automate processes, and operate at high output level
This is a highly active role requiring heavy data manipulation and direct execution
Exceptional operational, organizational and communication skills.
Executive level presentation creation and delivery skills
Demonstrated expertise executing on clear and diligent follow-up and communication at the most senior levels, both internally and externally
Proactive approach to spotting potential issues and solving problems.
Someone who thrives in the pace and culture of a fast moving and rapidly growing SaaS business.
Skills Required
- Deep knowledge of identity/access management
- Strong analytical mindset with ability to synthesize complex datasets independently
- Robust understanding of customer motions, sales operations, and GTM translation of product value
- Proficiency with modern generative AI tools (such as Claude) to accelerate operations
- Ability to pull metrics, construct custom reports, and perform heavy data manipulation
- Exceptional operational, organizational, and communication skills
- Executive-level presentation creation and delivery, including Board-level preparation
- Fluent spoken and written English
- Located in and authorized to work in Mexico
What the Team is Saying
JumpCloud Compensation & Benefits Highlights
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Healthcare Strength — U.S. offerings include day-one medical, dental, and vision coverage plus HSA options, EAP mental-health support, and medical travel where applicable, signaling a robust core health package.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid sick time, holidays, and highlighted parental leave point to wide-ranging time-off provisions that support work-life needs.
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Parental & Family Support — Parental leave and U.S. dependent care FSA are emphasized, indicating targeted support for families alongside remote-first flexibility.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
