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Evaluate AI models for dangerous CBRNE-related outputs, designing adversarial prompts, multi-turn attack chains, and threat models. Assess technical accuracy and real-world risk, distinguish open-source information from harmful uplift, score responses using severity rubrics, and document failures. Collaborate with AI researchers and policy teams to improve model safeguards and evaluation frameworks while following strict ethical and operational security protocols.

Design and improve Handshake’s end-to-end jobs experience, including search, discovery, job details, applications, post-application status, and the Home experience. Partner with product, engineering, data science, and content teams to translate research and behavioral data into polished designs. Create wireframes, prototypes, and experiments; optimize matching quality and application completion; and deliver trustworthy, user-friendly experiences for students.

Manage and coach three Mid-Market Customer Success Managers while leading a scalable, tech-touch digital Customer Success strategy. Build programs spanning onboarding, adoption, engagement, and risk mitigation; use customer and product data for segmentation; design AI-enabled workflows; establish operating rhythms and performance standards; measure customer health, retention, adoption, and team outcomes; and collaborate cross-functionally to improve customer experience.

Evaluate AI model requests and responses involving violence, threats, weapons, and dark fiction. Distinguish fictional or defensive content from real-world harmful intent, write concise policy-based rationales, create adversarial prompts, identify policy gaps, and participate in calibration discussions. The role requires careful, consistent judgment while regularly engaging with graphic and distressing material.

Build and deploy production-grade AI agents within enterprise customer environments. Define solutions around business workflows, design and run evaluations, improve agent performance, and own end-to-end delivery. Collaborate with Product and Platform Engineering, establish reusable agent frameworks and engineering practices, develop customer domain expertise, and surface deployment insights for product strategy. The role requires strong backend-focused full-stack engineering, production AI experience, systems thinking, communication, and comfort working with senior enterprise stakeholders.

Build and evolve Handshake’s frontend platform, including reusable TypeScript and React components, design systems, accessibility capabilities, developer tooling, CI/CD infrastructure, and AI-enabled workflows. Partner across engineering, design, and product to establish scalable standards, lead technical initiatives, improve developer experience, and drive adoption of shared frontend solutions.

Conduct high-volume outbound sales through calls, email, and LinkedIn to identify companies with licensable proprietary data. Engage owners, founders, CTOs, and data leaders; lead thorough discovery; address security and trust concerns; scope deals; coordinate legal and security reviews; negotiate terms; and close agreements. Maintain pipeline discipline, meet activity targets, and help develop the sales playbook in a fast-moving, ambiguous AI data business.

Conduct high-volume outbound prospecting to identify companies willing to license proprietary data for AI training. Engage owners, founders, CTOs, and data leaders; perform thorough discovery; address security and trust concerns; scope and negotiate data licensing deals; coordinate legal and security reviews; close contracts and ensure payment. Maintain pipeline and activity targets while helping develop the sales playbook in a fast-moving, ambiguous environment.

Lead end-to-end design for acquisition, onboarding, activation, referrals, and network growth. Partner cross-functionally to prototype, iterate, and launch consumer experiences that drive conversion, engagement, and retention for millions of users.

The Mid-Market Account Executive will manage a full-cycle sales process, connecting employers to students and alumni, aiming to exceed sales quotas while actively engaging with senior executives and aligning prospects' goals with Handshake's offerings.