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Make outbound sales calls and account check-ups to existing and prospective customers to maintain and grow revenue; analyze historic shipping trends to target questions; resolve customer billing and shipping issues; perform other duties as assigned.

Process and assemble invoices, prepare billing adjustments, reconcile daily records, maintain customer account data, resolve billing errors and disputes, review contracts for pricing, and respond to customer billing inquiries.

Provide systems and administrative support for sales planning and performance: extract and manipulate sales data, run analyses and reports, maintain databases and queries, support sales plan processes, calculate and reconcile incentive payments, generate compensation reports, resolve data inconsistencies, provide user support and develop technical user guides.

Handle customer queries via email about billing, invoices, and credit notes; provide information and solutions; perform general administrative tasks including report creation and database upkeep. Communicate in German and English and work under time pressure while managing multiple tasks.

Lead regional sales strategy across Turkiye, Middle East & Africa; drive new business, expand accounts, manage pipeline in Salesforce, coach Area Sales Managers, deliver executive-level value propositions, and monitor performance to meet growth priorities.

The Enterprise Account Associate resolves escalated customer issues related to operational disconnects and supports customer supply chains in collaboration with the Account Manager.

Identify and pursue new B2B customers across a defined Alabama territory through prospecting, presentations, negotiation, and closing. Develop sales strategies, analyze market trends, collaborate with marketing and cross-functional teams, and ensure strong client relationships. Travel within territory as required.

Manage accounts receivable activities for the LATAM region across 12+ countries: research and investigate data, process applications and refunds, handle mass case applications, manage escalations, liaise with stakeholders (customers, Collections, Billing, AP, Operations), and prepare reporting.

Support payroll processing using UPS systems, maintain confidentiality of payroll data, create and run large Microsoft Access queries, work flexible schedules including weekends/holidays. Prior payroll and union wage-plan knowledge preferred.

Analyze and interpret financial and expense data, perform variance and audit analyses, identify trends, and prepare reports and insights to support managers in budgeting and strategic decisions. Collaborate with finance partners to gather preliminary data and communicate findings to regional teams.