Top Tech Jobs & Startup Jobs

Oversee performance management procedures aligned with company objectives while planning and conducting internal audits. Prepare audit reports, dashboards, findings memoranda, and follow-up reviews; communicate results to management and audit committees. Support continuous improvement through regulatory knowledge, performance standards, data interpretation, employee development, and mentorship.

Manage HR operations across the employee lifecycle, including onboarding, attendance, payroll, administration, and statutory compliance. Lead end-to-end recruitment and manpower planning with hiring managers. Drive performance management through daily audits, productivity evaluation, and feedback records. The role requires strong employee relations, problem-solving, attention to detail, and hands-on execution in a structured office environment.

Supervise regional field operations by planning and monitoring projects, coordinating surveyors, managing resources, resolving field issues, supporting onboarding and training, publishing reports and dashboards, controlling costs and timelines, and implementing process improvements. The role also requires field travel, coaching surveyors, and coordinating between field teams and head office.

Monitor survey recordings to evaluate quality and performance, document audit results, provide feedback to field teams, explain errors, and guide improvement. Conduct regional-language training on questionnaires, quality standards, management expectations, processes, and workflows. Support onboarding and assist new team members in understanding operational requirements.

Designs, develops, and maintains Power BI dashboards, reports, and data models. Writes DAX calculations, performs data transformation with Power Query, connects to diverse data sources, and manages refreshes, workspaces, gateways, datasets, and row-level security. Collaborates with stakeholders to gather requirements, deliver actionable insights, optimize performance, document solutions, and troubleshoot user issues.

Welcomes and directs visitors, manages incoming calls, handles mail and deliveries, maintains reception supplies and records, provides accurate information, and performs clerical duties including filing and photocopying. The role requires professionalism, strong communication, customer service skills, Microsoft Office proficiency, and prior receptionist or front-office experience.

Manage full-cycle recruitment, including candidate sourcing, screening, interviews, coordination, and document verification. Handle employee onboarding, offboarding, grievances, and engagement activities. Maintain recruiting documentation, use applicant tracking systems and candidate databases, and apply interview and evaluation techniques while monitoring industry trends.

Plan, lead, and oversee projects from initiation through closure, including scope, scheduling, resources, stakeholder communication, risk mitigation, data collection and analysis, quality assurance, progress dashboards, and post-project evaluation. Provide survey design guidance, coordinate cross-functional teams, manage senior-management expectations, identify best practices, and ensure timely, accurate delivery of project outcomes.

Manage DRC call center operations, including recruitment, workforce forecasting, caller and supervisor training, quality monitoring, CRM and dialer management, discipline, performance management, conflict resolution, productivity, and operating costs. Ensure inbound and outbound teams meet quality and productivity targets while supporting survey-based processes and maintaining a disciplined office environment.

Oversee and optimize business operations by developing strategies, streamlining processes, allocating resources, leading teams, managing improvement projects, coordinating cross-functional activities, ensuring compliance, analyzing performance, managing vendors, and improving customer service operations.