Quality Executive

Posted 16 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Junior
Marketing Tech • Social Impact • Analytics • Consulting
The Role
Monitor survey recordings to evaluate quality and performance, document audit results, provide feedback to field teams, explain errors, and guide improvement. Conduct regional-language training on questionnaires, quality standards, management expectations, processes, and workflows. Support onboarding and assist new team members in understanding operational requirements.
Summary Generated by Built In

About Company

Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App, a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI, it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.

 

Job Description

To monitor calls (Survey Recordings) to measure performance and facilitate business’ strategic objectives.

Provide feedback to the field team on their audit evaluation and document the same

Discuss and explain the errors and quality issues with the team and provide guidance for improvement. Facilitate training to the field team (in regional language) with respect to questionnaire, quality parameters and management expectations and assist new joiners to understand process and workflow.



Requirements

Key Skills: Malayalam & Gujarati

Experience : 0-3 Year

Qualification: Graduation

Location: Mumbai - Andheri



Benefits

Other Benefits

  • Competitive salary and benefits package
  • Opportunity to make significant contributions to a dynamic company
  • Walking distance from Chakala metro station, making commuting easy and convenient.

 

At Axis My India, we value discipline and focus. Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office with all Saturdays working.  If you thrive in a structured environment and are committed to excellence, we encourage you to apply.

 


Skills Required

  • Malayalam and Gujarati language proficiency
  • Graduation
  • 0-3 years of experience
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The Company
HQ: Mumbai
432 Employees
Year Founded: 1998

What We Do

Axis My India Limited is a consumer data intelligence and market-research company focused on understanding India through extensive on-ground reach and advanced analytics. It delivers consumer insights, election intelligence, election forecasting, and social-impact solutions for brands, governments, and development organizations. Its initiatives also provide localized information on jobs, government schemes, and healthcare, supported by multilingual capabilities and relationships with major corporate and public-sector partners.

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