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Own and grow strategic national B2B client accounts, strengthening executive relationships, retention, renewals, and expansion opportunities. Lead account planning, client reviews, issue resolution, reporting, and service improvements while coordinating clinical, consulting, and operational teams. The role also establishes stronger account management practices, systems, and processes during a 12-month fixed-term contract.

Configure, maintain, and optimize multiple Salesforce organizations supporting health services. Responsibilities include solution design, Apex and LWC development, data migration and integrity, access controls, user support, process automation, compliance, documentation, and collaboration with internal teams and vendors. The role also participates in code reviews, CI/CD and DevOps workflows, troubleshooting, and continuous platform improvement.

Configure, maintain, and optimise multiple Salesforce organisations supporting health services. Responsibilities include solution design, Apex and Salesforce development, data migration and integrity, access controls, troubleshooting, automation, compliance, documentation, and collaboration with internal teams and vendors. The role also supports secure, user-friendly platforms and continuous process improvement across diverse healthcare business units.

Configure, maintain, and support multiple Salesforce organizations across health services. Design and implement custom solutions, manage data migration and integrity, troubleshoot user issues, improve processes through automation, and maintain secure access controls and documentation. Collaborate with internal teams and external vendors while ensuring compliance with healthcare regulations and change-management procedures.

Manage and grow key customer accounts by developing growth strategies, strengthening stakeholder relationships, driving referral and new business opportunities, monitoring service outcomes, preparing reports and proposals, and resolving customer issues. The role partners with insurers, employers, consultants, and operational teams to improve customer satisfaction, service delivery, and rehabilitation outcomes.

Engage with clients through telephony and CRM systems to schedule assessments, answer enquiries, resolve issues, de-escalate challenging interactions, and deliver excellent customer experiences. The role requires accurate information processing, collaboration across teams, adaptability, empathy, problem-solving, and achievement of KPI and performance targets.

Support people with disabilities and other barriers to become job-ready, secure employment, and sustain successful placements. Responsibilities include coaching participants, preparing resumes and interviews, engaging employers, generating job opportunities, negotiating placements and wage subsidies, maintaining employer relationships, meeting KPIs, and completing compliance documentation and data entry.

Lead consulting engagements focused on psychosocial risk, workplace mental health, leadership capability, culture, and organisational effectiveness. Manage projects end to end, conduct organisational assessments, facilitate workshops, analyse qualitative and quantitative information, prepare recommendations, and maintain senior client relationships. Contribute to account growth, proposals, service development, quality assurance, and consulting team capability. The role is based in Victoria and requires interstate travel.

Lead the design, development, optimization, and support of enterprise data platforms using Microsoft Fabric. Build scalable batch and real-time pipelines, data transformations, medallion architectures, and governed cloud solutions. Drive performance tuning, security, compliance, backup, recovery, high availability, and disaster recovery. Provide technical leadership, troubleshoot production environments, mentor data teams, and support data modernization, reporting, analytics, and AI initiatives.

Lead the design, development, and optimization of enterprise data platforms using Microsoft Fabric. Build scalable batch and near-real-time pipelines, implement medallion architectures, develop SQL/Python/PySpark transformations, and support governance, security, performance, recovery, and compliance. Provide technical leadership, mentoring, production support, troubleshooting, and stakeholder communication while delivering cloud data modernization, reporting, analytics, and AI-enabling initiatives.