Drive Growth. Build Partnerships. Make an Impact.
Are you passionate about building strong customer relationships, driving business growth, and influencing meaningful outcomes?
At APM, we're looking for a commercially minded and relationship-focused Account Manager to join our team. This is an exciting opportunity for someone who thrives on stakeholder engagement, business development, customer success, and delivering exceptional service outcomes.
Working across a portfolio of key accounts, you'll play a pivotal role in strengthening customer partnerships, driving referral growth, identifying new opportunities, and supporting operational teams to achieve outstanding return-to-work and rehabilitation outcomes.
What's in it for You?
- Competitive remuneration package
- Generous incentive program
- Flexible and hybrid working arrangements
- Professional development and career progression opportunities
- Exposure to key national customers and strategic accounts
- Work with a highly experienced leadership team
- Supportive and collaborative culture
- Paid parental leave of up to 16 weeks
- Opportunity to purchase additional leave
- Access to Fitness Passport and retail discounts through APM's employee benefits program
About the Role
As an Account Manager, you'll be responsible for managing and growing customer relationships while ensuring exceptional service delivery and commercial outcomes.
You'll work closely with operational leaders, consultants, and customers to develop strategic plans that drive referral growth, customer satisfaction, and long-term partnerships.
Key responsibilities include:
- Managing a portfolio of customer accounts
- Developing and executing customer growth strategies and action plans
- Building strong relationships with insurers, employers and key stakeholders
- Identifying opportunities for referral growth and new business development
- Monitoring customer performance and service delivery outcomes
- Delivering customer reporting and insights
- Supporting tender submissions and customer proposals
- Driving customer engagement initiatives and strategic projects
- Collaborating with operational teams to ensure customer expectations are consistently exceeded
- Managing customer feedback and resolving service-related issues
About You
You'll be a relationship builder who enjoys working with customers, influencing outcomes, and driving business growth.
You'll bring:
- Experience in account management, customer success, business development or workplace rehabilitation
- Strong commercial acumen and an ability to achieve growth targets
- Exceptional stakeholder engagement and relationship-building skills
- Experience managing multiple customer priorities and competing deadlines
- Strong presentation, communication and influencing skills
- A proactive and solutions-focused mindset
- Excellent analytical and problem-solving capabilities
- The ability to work autonomously while collaborating effectively across teams
Desirable Experience
We would love to hear from candidates with experience in:
- Workplace rehabilitation
- Occupational health
- Injury management
- Workers compensation
- Employment services
- Allied health
- Health, wellbeing or human services sectors
Relevant Allied Health qualifications and professional registration are highly regarded but not essential.
Ready to join? Apply today to fast-track your application. Contact Hediyeh Mossavat on 0409 412 975 for further information.
About Konekt, part of the APM Group
Konekt is one of the largest rehabilitation and workplace health providers in Australia. Each year, we help over 40,000 Australians back into work, recover from injury, and re-engage with their social and community life.
Konekt is a part of the APM Group, a global health and human services provider now enabling better lives for more than 2.1 million people each year. APM helps people to find employment, improve their health and wellbeing, and participate in their community.
When you join Konekt, you get access to opportunities that come with being part of a dynamic and growing global business. Learn more at careers.apm.net.au
Konekt embraces DIVERSITY and places a high priority on the principles of respect, equity, and diversity. We welcome applications from candidates of diverse backgrounds, Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
Skills Required
- Experience in account management, customer success, business development, or workplace rehabilitation
- Strong commercial acumen and ability to achieve growth targets
- Exceptional stakeholder engagement and relationship-building skills
- Experience managing multiple customer priorities and competing deadlines
- Strong presentation, communication, and influencing skills
- Proactive and solutions-focused mindset
- Excellent analytical and problem-solving capabilities
- Ability to work autonomously and collaborate effectively across teams
- Experience in workplace rehabilitation, occupational health, injury management, workers compensation, employment services, allied health, or health, wellbeing, or human services
- Relevant allied health qualifications and professional registration
APM Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about APM Group and has not been reviewed or approved by APM Group.
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Parental & Family Support — Family support offerings, including generous paid parental leave and support partner leave, are prominently featured. Resources like the APM Family Hub and tailored support plans aim to help employees balance personal and professional responsibilities.
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Leave & Time Off Breadth — Employees can purchase up to two additional weeks of annual leave using pre-tax deductions, expanding time-off options. This flexibility is positioned alongside standard leave to support work-life balance.
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Wellbeing & Lifestyle Benefits — Wellbeing programs such as EAP access for employees and families, corporate health discounts, and Fitness Passport are emphasized. Additional wellbeing platforms and resources are presented as part of a broad perks suite.
APM Group Insights
What We Do
APM New Zealand is a health, employment, disability, and workplace-services provider supporting individuals, families, communities, and businesses across Aotearoa. Its services include allied health, physiotherapy, vocational rehabilitation, pain management, psychological intervention, employment support, community rehabilitation, and return-to-work programs. APM works with government agencies and insurers to help people recover from injury or illness, improve wellbeing, find employment, and participate in their communities.
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