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Supports daily billing operations by monitoring billing inboxes, responding to customer queries, routing issues, coordinating with internal teams, uploading and verifying invoices on customer portals, maintaining records, tracking submissions, and preparing billing reports. Requires accuracy, organization, communication, follow-up, and familiarity with invoicing, finance processes, spreadsheets, and online invoice systems.

Conduct internal, process, operational, and financial audits; evaluate controls, identify risks, recommend corrective actions, and track remediation. Prepare audit reports and support investigations and management reviews. Periodically review accounting records, expenses, provisions, reconciliations, balance sheet schedules, and financial statements. Assist with taxation and compliance work involving GST and TDS while helping strengthen accounting controls and documentation.

Process international foreign currency payments, vendor remittances, bank transfers, reconciliations, and forex accounting. Coordinate with banks, vendors, and internal teams; monitor exchange rates and charges; ensure RBI/FEMA, AML, sanctions, and internal-policy compliance. Maintain payment documentation, track cash flows, prepare MIS reports, support month-end closing and audits, and identify process automation opportunities.

Promote OneWeb satellite broadband and satellite phone solutions across South India, generate leads in fisheries and maritime markets, develop customer and channel-partner relationships, conduct meetings, negotiate commercial agreements, and support business development. Extensive travel across southern states is required. Candidates should speak Tamil, Malayalam, and English and preferably have one year of sales or business development experience.

Supports the sales team with lead and enquiry management, customer communication, quotations, proposals, order processing, CRM updates, sales reporting, and cross-functional coordination. Maintains accurate records, follows up on pending actions, supports customer retention, and assists with upselling and cross-selling opportunities.

Coordinates sales activities, maintains CRM and customer records, prepares quotations and sales orders, manages purchase orders and vendor documentation, and maintains Excel-based MIS reports. The role will later transition into billing and accounting, supporting invoice preparation, billing documentation, accounting entries, and payment coordination. Requires strong English communication, basic accounting knowledge, attention to detail, follow-up skills, and the ability to manage multiple tasks.

Provides L2/L3 technical support for vessel IT, resolving escalated tickets, coordinating vendors, monitoring SLAs, managing incidents, and maintaining service continuity. Responsibilities include ticket oversight, customer communication, handovers, root-cause analysis, documentation, SOP development, major incident management, team training, and knowledge sharing. The role requires strong troubleshooting, stakeholder coordination, analytical, communication, and mentoring skills in a rotational-shift environment.

Own post-sale customer success for maritime IT and satellite communications clients. Manage onboarding, customer health, escalations, QBRs, reporting, renewals, advocacy, and expansion opportunities. Coordinate with Sales, Support, Managed IT, Product, and Engineering teams; monitor SLAs, uptime, utilization, fleet status, and satisfaction. Provide technical guidance across maritime networking, cybersecurity, managed IT, cloud backup, and connectivity services while maintaining executive relationships and reducing churn.

Provide L1/L2 design, integration, configuration, troubleshooting and support for satellite communications (VSAT, L-band, LEO/MEO) across maritime, offshore and enterprise environments. Monitor terminals, remotely configure network devices, analyze RF and IP performance, support onboard installations, maintain ticketing documentation, escalate to OEMs, and participate in on-call rotation.

Monitor and manage CCTV systems and NVR/DVR infrastructure 24/7, diagnose and resolve first- and second-level CCTV and network issues, log and escalate incidents, coordinate field technicians, maintain asset inventory, run health checks and reports, and follow NOC SOPs and SLAs.