Top Tech Jobs & Startup Jobs

Handle inbound calls and chats to identify customer needs, recommend products, manage CRM pipeline and follow-ups, cross-sell to increase order value, assist with video and in-store trials, and coordinate with support and operations to ensure strong after-sales experience.

Provide product expertise and technical support for rental items (cameras, gaming consoles, AV, VR). Troubleshoot customer issues, create educational content (blogs, videos, infographics), support product marketing, research new products, and track consumer electronics trends.

Lead and manage a team of customer support executives to ensure excellent end-to-end customer experiences. Act as single point of contact for order issues, coordinate with sales and operations, handle inbound leads, build long-term customer relationships, and convey customer feedback to drive product and process improvements.

Handle inbound leads, explain offerings, manage order flow in CRM, provide after-sales support, resolve customer issues, build long-term relationships and increase conversions.